Pro Listing

The Key Guy Locksmith & Security

Locksmiths in Richmond, Virginia
Ranked #2 in Richmond | Grade B+
4.80 (216 reviews)

The Key Guy Locksmith & Security

Mobile locksmith based in Richmond, Virginia providing on-site car key and fob services, along with general lock and key assistance during weekday hours. Appointments are scheduled with quoted pricing and technicians meet customers at home, work, or roadside.

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Why Local Customers Choose This Business

Mobile service comes to you during weekday hours. Many customers report timely arrivals, clear pricing, and solutions completed on the first visit. They handle a range of vehicle keys and provide same-day help when stock and scheduling allow Local experience that helps local customers across Richmond, Virginia compare a more region-aware provider.

Service Area

Richmond, Virginia and surrounding metro neighborhoods and suburbs.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Locksmith Services
  Car Key Replacement
  Key Fob Programming
  Transponder Key Cutting
  Mobile Locksmith
  VW key duplication
  Ignition Key Services
  Automotive Locksmith
  Lockout Assistance
  Remote Key Replacement
  Residential Rekey

Services include: lost car key replacement, key fob and remote programming, duplicate car keys (including select makes such as VW noted by customers), ignition and door key generation, and general lock and key service for residential and light commercial needs.

Reviews

Customer Reviews

Tiarra
UPDATE: I am pleased to announce that after purchasing another fob from a different locksmith, I have yet to have any technical difficulties with remote start, locking or unlocking my vehicle using my REPLACEMENT fob in over a year!!! Imag…
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UPDATE: I am pleased to announce that after purchasing another fob from a different locksmith, I have yet to have any technical difficulties with remote start, locking or unlocking my vehicle using my REPLACEMENT fob in over a year!!!

Imagine leaving your vehicle running locking the door with the fob upon exiting and go to get back into your vehicle and the fob doesn’t work!!!! Well that’s what happens when you listen to THE KEY GUY Mr I didn’t sell you a defective key fob.

After getting a YELP notification that the owner responded I had to respond!

This is the customer service you’ll get if for some reason there’s any technical difficulties since the key guy only sell flawless equipment! As per Michael response it was my vehicle not the defective $250 key fob he sold me! Continued from Tiarra B 1 star review)
Simmone Mclain
They were polite, quick, and efficient. I accidentally lost my car keys during a move and was stuck for a bit. Came across these during my general google search for assistance and they were very nice. Charged a fair price too! Very professi…
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They were polite, quick, and efficient. I accidentally lost my car keys during a move and was stuck for a bit. Came across these during my general google search for assistance and they were very nice. Charged a fair price too! Very professional, got me up and running within the hour. Would DEFINITELY recommend if your keys lost and need replacement!
Fijioz Osborne
I needed a car key that everyone else was going to have to order, with no determined arrival date. The Key Guy was able to meet me and make the key the same day I called. All at a price competitive with the other shops.
Charles Ball
Only locksmith I could find, other than the dealership, that will duplicate a VW key. Most places won’t touch them. Mobil service that comes to your door. Arrived on time. Key works great! Cheaper and quicker then the dealership
Bob Harwood
My wife has managed to lose her key fob twice in the last couple of months, and both times we've had to call The Key Guy the experience has been far better than expected, they showed up at the time they said they would, both people who have…
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My wife has managed to lose her key fob twice in the last couple of months, and both times we've had to call The Key Guy the experience has been far better than expected, they showed up at the time they said they would, both people who have come have been very professional and polite, and the charge has been exactly what they told me it would be. I don't guess that anyone can expect more from an interaction that by its definition I'd prefer not to have.

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Frequently Asked Questions

They handle many common vehicle keys and fobs, including transponder and remote keys. Availability can vary by make, model, and year, and some items may require ordering. Customers have noted success with certain makes that other shops avoid. Call ahead with your vehicle details for options and pricing.

Service is mobile and scheduled during weekday hours, so a technician comes to your location. This helps when you are locked out, at home, or stranded after losing keys. Appointment windows and ETA are provided when you book.

Many reported jobs are completed the same day, often within an hour on site once the technician arrives. Timing depends on vehicle type, key programming steps, and parts availability. You’ll get an estimated duration when scheduling.

Yes, they provide pricing information in advance based on your vehicle and service needs. Final costs are confirmed on site before work begins. Reviews note that charges generally match the quoted amount.

Published hours are Monday through Friday, 9:00 AM to 5:00 PM, and closed on weekends. Availability may vary by day and workload. It’s best to call ahead to confirm scheduling for your location.
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Opening Hours

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
4.80 (216 reviews) Pro Listing
Address
4901 Waller Rd, Richmond, VA 23230
Business Type
Locksmith
Website
http://www.thekeyguy.net/
City Page
Locksmiths in Richmond, Virginia

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