Seattle Locksmith Security

I am a realtor who recently found myself unexpectedly locked out of one of our listings, and Seattle Locksmith Security connected me with Damon - which turned out to be a huge relief. From the moment I called, Damon answered immediately and patiently listened as I explained the situation in detail, never rushing me and making sure he fully understood the issue. Given the nature of my profession, my schedule that day was extremely difficult to pin down. Despite this, Damon remained exceptionally responsive, flexible, and kind. He even waited over 30 minutes for me to arrive so I could receive the lock safely - a level of consideration that is rare and deeply appreciated. What truly set Damon apart was his integrity and transparency. He took the time to explain multiple options and pointed out where I could save money, even though he easily could have proceeded with the initial solution I had in mind. That option would have cost me over $600, but thanks to Damon's honesty and genuine care, I saved over $400. His guidance was thoughtful, professional, and clearly rooted in doing what was best for the client, not just the transaction. Damon completed the service efficiently while maintaining an incredibly positive, professional, and kind demeanor throughout the entire process. His customer service was outstanding from start to finish. I will absolutelv he me with Damon - which turned out to be a huge relief From the moment I called, Damon answered immediately and patiently listened as I explained the situation in detail, never rushing me and making sure he fully understood the issue. Given the nature of my profession, my schedule that day was extremely difficult to pin down. Despite this, Damon remained exceptionally responsive, flexible, and kind. He even waited over 30 minutes for me to arrive so I could receive the lock safely — a level of consideration that is rare and deeply appreciated. What truly set Damon apart was his integrity and transparency. He took the time to explain multiple options and pointed out where I could save money, even though he easily could have proceeded with the initial solution I had in mind. That option would have cost me over $600, but thanks to Damon's honesty and genuine care, I saved over $400. His guidance was thoughtful, professional, and clearly rooted in doing what was best for the client, not just the transaction. Damon completed the service efficiently while maintaining an incredibly positive, professional, and kind demeanor throughout the entire process. His customer service was outstanding from start to finish. I will absolutely be keeping Damon as my go-to locksmith and highly recommend saving his contact. If you ever need reliable, responsive, and truly trustworthy help with a lock, call Damon you'll be in excellent hands.

Damon was amazing help me out when I needed help the most we lost the keys to the office and we had important information before our flight to New York. Damon was very flexible. A made sure to come on time. Was there within 10 minutes and provided excellent service highly recommended good manners, good personality good person overall takes care of his customers and actually gives them the best solutions.

TL,DR: Smith was extremely late and charged over double the quote. Made an appointment for 8am - no one showed. Called back, got put through to a smith, and they showed up around 10. They also charged double what their own people had quoted (450 vs "180-220"). It is fine to use subcontractors. But if you do, you need to be on the same page as them. You can't make me an 8am appointment and then not confirm that a tech will actually be arriving at that time. This is less bad if you're unemployed and hanging out at your own house - it's really not okay if you're waiting at a park and ride to get let back into your own car. It was (presumably) the subcontractor, not Seattle Locksmith security, that gave me the 180-220 quote for reprogramming a car key. I don't know how you can be off by double. There really needs to be some communication happening between the two.