Hannah Catlett
10/10 always! Use them for new lockset install, re-keying multiple doors, emergency situations etc, and they are always prompt and so professional. Very thankful for the excellent customer service provided by Jay Key.
FeaturedLocksmiths in Springfield, Missouri
Jay Key Service Inc
Jay Key Service Inc
Jay Key Service Inc. is a locksmith in Springfield, Missouri, started by Leslie Jay, Sr. in 1944. The fourth-generation family business began by making keys for bicycle and motorcycle locks and grew into residential, commercial, industrial and institutional work.
Service Area
Springfield, MO and surrounding areas.
Featured Local Business
Jay Key Service Inc is one of 8 locksmiths ProsGrade lists in Springfield, Missouri.
Featured
Featured on ProsGrade
Listing details
8 services listed, including Lock rekeying, Restricted key systems and Master-key systems. Open weekdays, closed on weekends. Rated 4.9 from 511 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Jay Key Service Inc compares with the other 7 locksmiths on ProsGrade in Springfield, using public Google ratings and review counts.
- Ranks in the top quarter of the 8 Springfield locksmiths on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, at or above the 4.8 average of other Springfield locksmiths on ProsGrade.
- Has more Google reviews (511) than 6 of the 7 other Springfield locksmiths on ProsGrade.
- One of 7 Springfield locksmiths on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
8 services- Lock rekeyingExisting locks can be rekeyed without replacing the hardware.
- Restricted key systemsRestricted keys and locks are used when duplication requires personal consent.
- Master-key systemsDesign, installation and maintenance for systems that fit multiple locks.
- Lock repair and replacementFor worn, damaged or out-of-date locks.
- Key duplication
- Automotive locksmith servicesTransponder keys cut and programmed; automotive locks repaired and repinned.
- Safe lock changes and deposit box service
- Interchangeable core cylinders and keyed padlocksPadlocks can be keyed to building keys, keyed alike or master-keyed.
Reviews
What customers say
Customers praise prompt service and friendly staff. A repeat customer valued Tory's thorough, reassuring help after a break-in; another says the keys they have had made at Jay Key have never failed.
Customer Reviews
Ray Schroeder
When you work in a customer-facing role, you start to notice the businesses in your community that quietly set the standard for how service should be done.
I’ve had the opportunity to partner with Jay Key Service often through my work, and they continue to impress. Their attention to detail, quality craftsmanship, fair pricing, and consistent communication make them a trusted local partner. No matter the size of the job, they are always detailed, responsive, and committed to doing it right.
I’ve had hundreds of keys made here and none have failed!
Jay Key Service has been part of the Springfield community since 1944, starting as a family-owned business and growing through decades of reliable service. That kind of longevity only comes from earning trust one customer at a time and continuously learning and improving.
In a world that pushes convenience and speed, it’s businesses like Jay Key Service that remind us why local experience, pride in your work, and real relationships still matter.
Levi Kemp
After calling around town looking for a mechanic to program replacement keys on my truck I ended up here. Took less than 30 minutes and I had both backup keys programmed and cut. Very affordable and very friendly
Stephanie Wacaser
Fast service and they were so very kind after a break in and I appreciated Tory Jay who was thorough and reassuring. He did not rush the job and took the time to do the job right and well!! Thank you to Jay key services and the staff for speedy service and above and beyond customer service. I am a repeat customer and I will continue to be!!
Joshua H.
Excellent service! I had a new vehicle that came with a locking bed cover but no key for it. I went in to Jay Key for a new key and Tory had two new keys made within 20 minutes. With such friendly staff, excellent service, and good prices I see why they’ve been in business for over 80 years!
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
Can Jay Key Service provide same-day service?
For specific needs, it can provide service the same day or schedule a specific day.
Is service available in-shop and through mobile trucks?
Yes. In-shop services and mobile service trucks are available through the week.
What types of clients does Jay Key Service serve?
It serves residential, commercial, industrial and institutional clients.