Timothy Hadley
Amanda was super helpful today. Answered all our questions gave us several options for our needs.
FeaturedLocksmiths in Springfield, Illinois
Starfleet Lock & Safe, Inc.
Starfleet Lock & Safe, Inc.
Starfleet Lock & Safe, Inc. is a locksmith based in Springfield, Illinois, formed in 1993 by Dianne and Gene Gyure. It sells and installs mechanical and electrified locking hardware for commercial and residential applications. Its founding focus was lock, safe, vault and other security needs for commercial, government, banking and institutional customers.
Business Highlights
- The company lists License #192-000101.
- Gene is a GSA-approved container and vault door inspector and GSA-certified safe and vault technician.
- The company is a contracted and authorized dealer for restricted, patented key-control products.
Service Area
Springfield, Illinois.
Featured Local Business
Starfleet Lock & Safe, Inc. is one of 10 locksmiths ProsGrade lists in Springfield, Illinois.
Featured
Featured on ProsGrade
Listing details
7 services listed, including Lock hardware, Key-control systems and Master key systems. Open weekdays, closed on weekends. Rated 5.0 from 27 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Starfleet Lock & Safe, Inc. compares with the other 9 locksmiths on ProsGrade in Springfield, using public Google ratings and review counts.
- Ranks in the top 10% of Springfield locksmiths on ProsGrade by Google rating and review volume.
- Rated 5.0 on Google, well above the 3.9 average of other Springfield locksmiths on ProsGrade.
- Has more Google reviews (27) than 6 of the 9 other Springfield locksmiths on ProsGrade.
- The only one of the 10 Springfield locksmiths on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
7 services- Lock hardwareMechanical and electrified; keypads, cards, fobs and biometric devices.
- Key-control systemsSchlage Primus, Schlage Everest and US LOCK RX0.
- Master key systemsDifferent levels of access for different people in secured areas.
- Safe salesGun, cash-drop, burglary, jewelry and fire-resistant safes.
- Safe moving and installationCollection from the place of purchase, delivery, in-place installation and bolting down; combination setting.
- Exit device servicePanic or crash bars; lever, thumb-latch or key-pull exterior trim.
- Door closer serviceAutomatic closing or holding a door open.
Reviews
What customers say
Customers praise helpful guidance, including answers to questions and a quick walkthrough of a workplace lock problem. One customer says a staff member explained by phone that a safe could be opened with its combination; another says an old safe was repaired after parts had to be ordered.
Customer Reviews
Travis Hensen
Very Nice and expert people save us a ton of money I locked the keys to my huge gun safe in the safe and thought cause I didn't have a key I couldn't open the safe well the lady asked me if the dial was still turning I said yes and she said all you have to do is put your combo in and it'll open and by golly it did they could of charged us to for them to come out here and tell us that but instead she told me over the phone saved time and money I highly recommend this place to anyone
Eamon Essex
I called Starfleet after struggling with a lock issue at work. Amanda picked up right away and, after checking with her lock tech, was able to walk us through the solution in just a couple of minutes. Super courteous, super professional.
mike corlas
They fixed an old safe I had after I had contacted several who would not repair a safe this old. Fast service, considering they had to order the parts to fix it. I was afraid I would have to begin thinking about what to do with a busted safe but they gave an old safe some extra time. Overall enjoyable experience & definitely recommended.
Outrun Synthwave
Amanda and Gene spent a half hour of their precious time on the phone with me today to help me out.....and I'm not even a customer as I live out of state. I'm shocked at their level of helpfulness to someone who isn't throwing any business their way. I can only imagine how they would treat an actual customer. I wish every business were as helpful as them. Thanks again Amanda and Gene!
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Frequently Asked Questions
How does Starfleet plan a master key system?
It completes a survey to determine who needs to go through which locks.
Can Starfleet key a home's locks alike?
It can key the home's locks, including padlocks, to work with the same key.
What does a safe-delivery meeting cover?
The meeting covers the safe type, schedule and any special delivery requirements.