Krause Key & Lock

You guys always do a little extra work than needed and I can't express how much I appreciate it. Thanks for helping me change my locks, and also for dealing with my weird front door. A friend of mine got locked out of her house a few years ago, too, and I told her to give you guys a try since you're down the road from where she lived. She still talks about how kind and helpful you guys were. Alex, you're awesome. Thanks for giving me and my friends peace of mind!

Anyone tried replacing a car key lately? Omg, the days of looking up a physical place and going there and getting a key are almost kaput. A quick search revealed about 10-20 places, the problem being that none of them are local or have a physical location. They all seemed to be operators who assign you to some unknown local person who can come out to you and replace the key. That seemed problematic - giving my address to strangers I can't trace back to a particular business. Add to that, there prices were double what I paid here : Here it was $75 to get a key w a chip replaced for a late 2000s foreign car. I'm so glad I could support an actual local business, reputable and with a physical location. The key was ready in no less than 30 minutes, they had me check it and then shaved it down a little more. Very transparent and I got the same info on the phone and in person. I'm telling all my friends about this place for when they need keys.

Great service, pleasant and efficient people. Brian was really patient when we had some problems with a hardware delivery and was very accommodating about rescheduling. He also pointed out and helped correct a problem with a door closure. We have used Krause for years and really appreciate how they work with their clients.

Can't believe this place has no reviews! I needed my locks changed, and wanted to go somewhere local. I gave the shop a call and Tim was able to walk me through how to remove my cylinders out of all my doors on my own (including an old unused mortise lock that I wanted to bring back into service), so that I could save myself some time and money. I brought all my locks in and he even took the time to show me how he was going to change the pinning on my locks! I was there maybe half an hour or so, in which time he was able to get me squared away with 4 new locks, 5 matching keys, a replacement thumb-turn for the old mortise, and he even gave me some skeleton keys to try on some of the old interior locks so I can get the right keys for those, too. All of that, while also serving other customers, and answering some of my questions. The price for his services was exceptionally reasonable on top of the excellent service. I don't think I'll ever go anywhere else if I can avoid it!