Local locksmith shop with in-store service and scheduled field work for residential and commercial customers. Offerings include keys, locks, safes, door hardware, and automotive key programming.
Established local presence with a staffed storefront, broad inventory, and the ability to handle both shop and field work. Reviewers frequently note helpful guidance, quick turnaround, and competitive pricing on automotive keys and fobs. The team communicates clearly about options and follows through to completion.
Syracuse and nearby Onondaga County communities for on-site calls; walk-in service available at 467 Burnet Ave.
- Key cutting and duplication- Lock installation, repair, and rekeying- Master key systems for offices and buildings- Door hardware and deadbolts- Safe sales and related support- Automotive chip keys and fob programming- Retail store for locks, hardware, and EDC items
Customers often highlight friendly, knowledgeable staff and fast turnaround, including same-day help when possible. Many reviews mention fair pricing compared with dealerships for chip keys and fob programming. Online shoppers note careful packaging and prompt shipping from the store. A small number of reviews raise concerns about workmanship on specific installs, but these are not the dominant theme.
We have used Fradon Lock for many, many years. They are friendly, knowledgeable and our "go to" locksmith. Today we need emergecy service and they came out to our building within minutes. Thank you Paul for the great service.
Fantastic place to do business with. Came in needing a chip key made and a fob programmed. The employees stayed late to ensure the job was completed same day and the price was much cheaper than the dealership. They earned a lifetime customer.
I ordered a rare Spyderco and had a very pleasant experience. The packaging was excellent, very secure. Shipping quick with no issues. Employee Hope included a Thank You card, candy, gum, pen, and a grip of stickers. As an OG in the EDC community, I can’t express enough gratitude for the extra effort, and thoughts behind the free swag. In a sea of mediocre, Fradon Lock rises above.
Excellent online service. I bought a knife on Saturday and it was shipped first thing Monday morning. They answered all my questions and, of course, a fantastic knife arrived without any problems. The product itself is of very good quality.
Horrible service. The locksmith replaced my door lock and deadbolt and he stripped the heads of 2 of the bolts out so bad thar I'll never be able to get them back out. I went to fraden lock to talk to the owner Hope and get this... she said that the locksmith is her son and she believes him over me. She has no reason not to believe him. These people do not care about the customer. They're liars and thieves. I took multiple pictures and Hope said.."how do I even know that is your door?" If you use this company just know that if you have an issue, you'll be blamed for it because the owners son can do no wrong.
Share your experience with this business. Reviews are moderated before they appear publicly.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.