Marissa Mainwood
After returning home from walking the dogs around 8:15 PM on a Sunday evening, I discovered that I had accidentally locked myself out of my house. Not knowing who to call, I looked up locksmith services on Google. A chain service was the first that popped up and, after contacting them, was told it would be 45 minutes to get to my house, I would have to contact law enforcement to be there with them to let me back in my house since my driver’s license was inside, and then - after seeing a picture of my smart lock - that they actually didn’t have the tools needed to open my door and wouldn’t be able to get me in until 8 AM tomorrow morning at the earliest. Thankfully, I then reached Capital Lock and Key! Jay assured me he would be able to open my door quickly and do so without any damage to the lock or door itself. He also estimated that it would only take about 20 minutes to get to my house. As promised, Jay arrived promptly and was able to cut a new key and get me back in my house in about five minutes!!! He was very knowledgeable, friendly, and professional. The rate for services was also more than reasonable. While I hope this doesn’t happen to me again in the future, I will be sure to call Capital Lock and Key to help if it ever does!