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Taking CallsLocksmiths in Vancouver, British Columbia

The Lock Doc

Taking Calls in Vancouver Today 5.00 (82 reviews)(236) 800-5625

The Lock Doc

The Lock Doc provides residential, commercial, emergency and automotive locksmith help across Metro Vancouver and the Fraser Valley, including Vancouver. It distinguishes lock and key problems from alignment, access, compatibility or user-control issues, then compares practical repair, rekeying, replacement, entry or programming options.

Service Area

Vancouver, Burnaby, Surrey, Richmond, Coquitlam and Langley.

Local Business Taking Calls

The Lock Doc is one of 11 locksmiths ProsGrade lists in Vancouver, British Columbia.

Taking Calls
Taking calls through ProsGrade
Listing details

4 services listed, including Residential locksmith, Commercial locksmith and Emergency locksmith. Open 24 hours, 7 days a week. Rated 5.0 from 82 reviews.

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  • Published local profile

How This Business Compares

How The Lock Doc compares with the other 10 locksmiths on ProsGrade in Vancouver, using public Google ratings and review counts.

  • Ranks in the top half of the 11 Vancouver locksmiths on ProsGrade by Google rating and review volume.
  • Rated 5.0 on Google, at or above the 4.9 average of other Vancouver locksmiths on ProsGrade.
  • One of 10 Vancouver locksmiths on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

24/7 mobile emergency locksmith service available across Vancouver.

Services Covered

4 services
  • Residential locksmithLockouts, rekeying, repair, replacement, deadbolts, mailbox locks and compatible smart-lock installation
  • Commercial locksmithDoor hardware, key control, master-key planning, exit devices and compatible access systems
  • Emergency locksmithUrgent lockouts, failed locks and immediate security concerns; subject to current availability
  • Automotive locksmithVehicle entry, key cutting, and supported key or fob programming after compatibility is confirmed

Reviews

What customers say

Customers describe the service as friendly and professional. One customer with a broken sliding patio-door lock says the technician returned with a part after an unsuccessful attempt and did not charge for that first visit.

Customer Reviews

ProsGrade review

Tammy

Great experience

My car key malfunctioned and allowed the car to lock it inside. This service was the only one I experienced who gave an accurate estimate of the wait time, answered my call with a person and was a pleasure to work with. I highly recommend.

tim chiu

I had a great experience with Ali, I believe that is the correct name, came to fix my broken sliding patio door lock and after spending a long time, he realized he couldn’t fix it because the door uses a unique lock, he didn’t charge me anything. Later he called me and told me that he was able to find the parts and he came back Sunday evening and fixed it for me. I find him very professional and I highly recommend the Lock Doc if you need a locksmith.
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Nina

We had an excellent experience with this locksmith and would highly recommend their services. They helped us install a new Schlage smart lock on our front door, which turned out to be a much more complicated job due to the door’s construction and age. They went above and beyond to make sure everything was installed perfectly and that we were completely satisfied. They also took the time to ensure our app was properly set up and that everything was working smoothly before they left. In addition to the smart lock, they also helped us install a deadbolt and mount our new smart doorbell which we requested last minute while they were on site. Scheduling was very easy over text and they were flexible and accommodating. Their pricing was also reasonable, especially given the complexity of the work, and the level of service provided. We really appreciated their professionalism, care, and attention to detail. They are incredibly knowledgeable and we wouldn’t hesitate to hire them in the future. Thank you again!
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KYUNGMIN RYU

This is an excellent locksmith company. They provided friendly service and responded very quickly. They are detail-oriented, highly professional, and genuinely kind, which is not easy to find. Out of all the locksmith companies I’ve used, this was by far the best. I’d especially like to thank the technician who came on site. He was incredibly friendly and explained everything in a very clear and thorough way. I believe his name was Elin. I’d like to sincerely thank him once again for his outstanding service.
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Patty Hsieh

1. On time and great punctuality. 2. Friendly 3. Professional 4. Reasonable price 5 star service! Good to have your team in Vancouver! Oh also Jamie! ??

James C.

Amazing company! We had a real crisis: I dropped my keys five feet down a narrow storage unit. I phoned seemingly every locksmith in the Lower Mainland to see if they could extract them, and everyone said it was too difficult. I hopelessly gave up phoning and went to Home Depot to buy as many rods and magnets as possible in the impossible chance of key recovery. Just then, an unexpected phone call came in, and Eli from the Lock Doc said he was on his way and could do it. I raced back to the storage rental, and he met me quickly, even though it was later in the evening. He was super friendly and professional. Eli brought just a little case and went up to the storage unit. These keys are essential. They have our house and car keys, and were stuck there for almost 24 hours. The narrow shaft is metal, so using a magnet was very difficult because it sticks to the sides. From his small case he put together a long metal rod and screw on magnet. Though challenging and very precicion, Eli had my keys out quick it was shocked at how quickly it was. If you need someone to get lost keys or anything to do with locks, call the Lock Doc and ask for Eli! True talent!
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Frequently Asked Questions

What information does The Lock Doc need before residential work?

Preparation includes the property address and type, identification or proof of authorization, and photos of the door or hardware when available.

Can The Lock Doc service community mailboxes?

Some community or postal mailboxes must be serviced by the property manager or postal provider rather than a private locksmith.

What limits may affect a smart-lock installation by The Lock Doc?

Wireless features, batteries and account support depend on the product; mechanical fit and a reliable backup plan come first.