Wendy Seager
Neil from the Lockdoctor rekeyed two doors at my home and reconfigured my lock code. Neil was prompt, highly competent, kind and courteous. I would highly recommend his services. 5 -star rating. Thank you.
FeaturedLocksmiths in Victoria, British Columbia
The Lock Doctor
The Lock Doctor
The Lock Doctor is a locksmith serving residential and commercial customers in Victoria. It has served Victoria and the West Shore for over 40 years and has been at the same location since 1984.
Business Highlights
- It describes its emergency locksmith service as available 24/7.
- It says it is government licensed and bonded.
- It says its locksmiths are licensed and trained for key-cutting work.
Service Area
Victoria and the West Shore.
Featured Local Business
The Lock Doctor is one of 6 locksmiths ProsGrade lists in Victoria, British Columbia.
Featured
Featured on ProsGrade
Listing details
12 services listed, including Emergency locksmith services, Mobile lock services and Key cutting and duplication. Open Monday to Saturday. Rated 4.8 from 156 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How The Lock Doctor compares with the other 5 locksmiths on ProsGrade in Victoria, using public Google ratings and review counts.
- Ranks in the top half of the 6 Victoria locksmiths on ProsGrade by Google rating and review volume.
- Rated 4.8 on Google, at or above the 4.7 average of other Victoria locksmiths on ProsGrade.
- One of 3 Victoria locksmiths on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
12 services- Emergency locksmith servicesHome and office lockouts
- Mobile lock servicesThree service trucks
- Key cutting and duplicationCar, house, safe, Yale and padlock keys
- Master key systemsResidential and commercial systems
- Lock servicesInstallation, rekeying and picking
- Electric lock installation
- Door closers
- Marine padlocks
- Break-and-enter repairs
- Fire-resistant safes1-hour and 2-hour models
- Deposit safes
- Hotel safes
Reviews
What customers say
Customers describe the locksmith service as prompt and efficient: one found it “Super fast and efficient,” while another called Neil “prompt, highly competent, kind and courteous.” One customer said newly cut keys for old Volvos “work perfectly”; another praised Nick’s patient explanations and noted he did not charge for time spent trying to fix something that could not be fixed. A customer was frustrated to drive to a locked, dark shop during expected regular hours and urged the business to update its holiday hours.
Customer Reviews
Curtis Machek
Y'all have a perfectly good Google listing and should probably learn how to update your holiday hours. It prevents customers from driving out of their way to your location only to be greeted by a locked and dark store during what would otherwise be regular hours.
Simon Fallon
Cut new keys for our old volvos! They work perfectly. Great service. Reasonable pricing.
Jennifer L.
Locksmith Nick was incredible! Patient and kind. Explained things thoroughly. Didn't charge me for his time spent trying to fix something that couldn't be fixed. Super decent guy. I'd use this service again in a heartbeat. I even asked for a few business cards to share with my neighbours. A+!
Bashar Dari
The location of this locksmith service shop is very convenient on the Cedar Hill Cross Road and Shelbourne Street. I wanted to make three extra keys for my apartment key. The service took less than three minutes. Super fast and efficient. Payment was fast as well. I tried to be social and positive with the happy helper but he was very serious. I offered a tip and he said that they do not accept this. My suggestion for shop owner: put a jar for one or two of your favorite charities so that grateful clients like me can support charities dear to your heart if you do not accept tips.
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Frequently Asked Questions
Which keys does The Lock Doctor not duplicate?
It does not duplicate restricted keys marked “Do Not Duplicate” unless specific authorization applies; patent-protected keys require authorization from the patent holder.
How does The Lock Doctor’s mobile service work?
Its service trucks come to customer locations and carry tools and equipment for on-site locksmith work.
Where can The Lock Doctor’s hotel safes be mounted?
Low-profile hotel safes can be mounted in cabinets, drawers, vehicles and walls.