Pro Listing

Torbik Safe & Lock

Locksmiths in Wilkes-Barre, Pennsylvania
Ranked #5 in Wilkes-Barre | Grade B
4.10 (73 reviews)

Torbik Safe & Lock

Local locksmith shop offering keys, locks, rekeying, and safe-related services with weekday morning storefront hours. Call to arrange on-site service or confirm parts Serving homeowners across Wilkes-Barre, Pennsylvania.

Why Homeowners Choose This Business

A long-standing Wilkes-Barre, Pennsylvania shop location and a direct local phone line make it straightforward to ask about parts, turnaround, and scheduling. Morning hours can suit quick counter needs, while calls help coordinate service for more involved work.

Service Area

Wilkes-Barre, Pennsylvania and nearby Wyoming Valley neighborhoods; call to confirm on-site coverage.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Services Covered

  Locksmith Services
  Supplier
  Lock Rekeying
  Key Duplication
  Lock Repair
  Maintenance
  Deadbolt Installation
  Repairs
  Commercial Door Hardware
  Master Key Systems
  Safe Services
  Door Closer Repair
  Key control systems
  Hardware Supply

Key duplication, lock repair and replacement, rekeying, hardware supply, and safe-related assistance as offered by a local locksmith shop. On-site service may be available by scheduling.


Reviews

Recent Reviews

4.10

(Based on 73 reviews)

Customer feedback is mixed. Several reviewers mention difficulty reaching the right contact or delays in scheduling. Others note positive experiences with keys that worked consistently and timely assistance for workplace needs. Tone varies widely by reviewer, with some pointing to communication challenges.

Google Review
Steve Miller on Torbik Safe & Lock

Definitely not my cup of tea… Can’t just walk in to get keys made. Key prices are astronomical
Too many restrictions in today’s day and age, If I manage a property that has Tobik locks, They get changed… I wish them the best

Google Review
Myka Price on Torbik Safe & Lock

The most disgusting owner I have ever come into contact with. Yesterday I was pulling out of my job I have been working at for years (it’s an area I’m very familiar with and never have an issue) I check both ways to make sure both sides of the road are clear before I start to turn and as I start to turn a this companies truck barrels down the road. If I hadn’t completely stepped on my breaks I would’ve been rammed into and badly injured. Again I drive every day here so it’s not an area I’m unfamiliar with and I’m used to fast drivers. But this guys almost crashes into me because he’s barreling down this road and then waves his finger at me. I called the company number and was met with a lovely receptionist who took the info and said they took it seriously and I was relieved and I would’ve been fine with just that but she said that owner was in an interview and would call me later and even thanked me for calling. This morning I get a phone call from the owner, the nastiest tone tells me how it was my fault for trying to pull out and they were correct to wave their finger at me. I explained how they were going clearly over the speed limit and he told me that’s “my perception”. I mentioned reporting this to the FMSCA as this is extremely concerning behavior and he proceeded to try to tell me off but I just hung up. Whoever owns this company should not be a business owner.
Update FMSCA can’t help but I’ll be going to my local police station to see what I can do or if there’s a local state company I can reach out to. I’m sick of feeling scared to drive everyday bc of people like this

Good luck hiring this company. After repeated phone calls and stopping in twice, I kept getting excuse after excuse. Mark is busy, Mark is out to lunch, Mark is on vacation….so I left Mark multiple message and emails. Thinking well he will get back to me. Nope. Nothing. Bad business all around. This is after their sales associate told me they’d be glad to help me with my lock issue. Just have to talk to Mark and set it up.
Why not just tell me, “sorry sir we can’t help you right now” instead of stringing me along? I will never waste my time here again.

Ok, Torbik Torbik Torbik... Where do I start?

First, I would like to say that the pup the store owner has is just a beautiful little pooch. She was so happy 2 be greeted, she almost appeared that she was going to lift off with her tail acting as a propeller because it was wagging so fast! It's always nice to see an animal lover bring there top to a store to greet the customers. It really does make it feel more of a welcoming atmosphere.

The lady behind the counter. Whom I believe is the owner, is just magnificent! She was just absolutely incredibly Pleasant and well-versed. She was not only very professional and courteous oh, she was quick and perfect! I was in and out very quickly, do to her diligence and years of practice. I will no longer get my keys made anywhere else except this place. I highly suggest it to anybody! Thank you for being such a great service to your company Miss. It was a pleasure doing business!

Google Review
Schatzie K on Torbik Safe & Lock

Keys..................................... that really work, every time!
This company services me as a vendor at my place of employment. I am in a profession that requires electronic doors to be repaired and many keys to be replicated, locks re-keyed and handles replaced. They arrive on time, and provide professional, excellent service. If there's a little something extra that needs to be repaired, the workers will never fail to assist.
They run a business the old fashioned way, they provide good customer service!

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Frequently Asked Questions

The shop lists weekday morning hours and is closed on weekends. Because hours can change, it’s best to call ahead before visiting to confirm the current schedule.

The business appears to offer on-site service that may be scheduled by phone. Availability can depend on workload and location, so call to discuss your specific job.

The shop operates during limited morning hours, and some reviewers noted restrictions for certain key types. Calling ahead helps confirm whether your key can be cut during a walk-in visit.

Reviews reference support for workplaces, rekeying, and hardware replacement. For commercial jobs, provide details by phone to confirm scope and scheduling.

Call the main number with details about the lock, key type, or safe issue. Sharing photos or model information can speed up an estimate and help confirm parts availability.
 Verified Listing

Opening Hours


  • Monday 8:30 AM – 12:00 PM
  • Tuesday 8:30 AM – 12:00 PM
  • Wednesday 8:30 AM – 12:00 PM
  • Thursday 8:30 AM – 12:00 PM
  • Friday 8:30 AM – 12:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.10 (73 reviews) Pro Listing
Address
575 S Main St, Wilkes-Barre, PA 18701
Phone
Business Type
locksmith

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