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Excellent customer service, got a difficult lock sorted out for a fair price. Highly recommend.
Pro Listing
Caola Locksmiths
Locksmiths in Worcester, Massachusetts
Ranked #3 in Worcester | Grade A-
Caola Locksmiths
Local Worcester, Massachusetts locksmith shop providing key cutting, rekeying, lock repair, automotive key assistance, and safe help. Known for careful troubleshooting and explaining options before work begins.
Why Homeowners Choose This Business
Known locally for patient troubleshooting, clear explanations, and reasonable pricing. Reviewers highlight responsiveness, same-day help when possible, and care taken with complex locks, ignitions, and safes Local experience that helps local customers across Worcester, Massachusetts compare a more region-aware provider.
Service Area
Worcester, Massachusetts and nearby communities in the Greater Worcester area; on-site availability depends on the job and schedule.
Local Pro Business
This listing includes local business details for homeowners comparing nearby options.
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Listing details
This profile brings together available service information, customer review signals, photos, and public business details.
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- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
A quick local comparison based on review strength, business detail, and local service fit.
- Maintains a competitive standing in this market.
- Performs at or above the local average rating.
- Has more review volume than many local competitors.
Services Covered
Locksmith Services Installations Key Cutting Lock rekeying Repairs Lock Repair Automotive Keys Transponder Key Programming Ignition Repair Safe opening Residential Locksmith Commercial Locksmith Master Key Systems Door Hardware Replacement Key Duplication
Key cutting and duplication; lock repair and rekeying for homes and small businesses; automotive key services including transponder and ignition work; assistance with opening and servicing residential safes; hardware replacement and basic master key changes where appropriate.
Reviews
Customer Reviews
Jim Shea
Prompt, determine, polite, effective. We had to open two large residential combination safes (we lost track of the combinations). Worcester competitor locksmiths either did not respond to our call or took too long. Caola Locksmith scheduled…
Lisette
Excellent customer service! I had a car key stolen and they were extremely helpful and friendly during a stressful time. They took in my car on the same day I called, re-keyed the ignition and door lock as well as provided new sets of keys…
Arlene Valentin
Great service. Highly recommended. They went beyond my expectations. I went for a duplicate for a key that has a chip. Also my ignition was all worn out for the key to use. I didn't had an appointment and they helped me right away. Th…
graceruth
Caola always provides the best customer service. I do all my work keys, house keys and NOW even my car keys here. They are fast, friendly, beyond knowledgeable and all their keys work perfect. I would recommend them to everyone. Don’t go an…
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Frequently Asked Questions
What services can I get done at the Grove St shop?
Common in-shop services include key cutting, basic lock repair, and rekeying cylinders brought to the counter. The team can also evaluate automotive keys and ignitions and advise on next steps. If a job requires on-site work, they can discuss scheduling. Bring any existing keys, remotes, or lock hardware you have.
Do they handle car keys and ignitions?
Customer feedback indicates they work with automotive keys, including chipped keys, and can address worn ignitions. Availability may vary by vehicle make, model, and year. It’s best to call ahead with your vehicle details to confirm service options and timing. Pricing is typically shared after an assessment.
Can they open a residential safe?
Reviews describe successful openings of residential combination safes, including difficult cases. Methods depend on the safe type and condition, and some jobs may require multiple visits. The team explains options and costs before proceeding. Call with the safe brand and any known details.
What are their typical hours and how do I schedule?
Posted hours show Monday to Friday, 8:00 AM to 5:00 PM, and closed on weekends. Walk-ins are possible for simple keys, but calling ahead helps for automotive, safe, or on-site work. Scheduling may be needed for complex jobs. Hours can change on holidays, so a quick call is recommended.
How are prices handled?
Reviews frequently mention reasonable and fair pricing explained up front. Final cost depends on the work required, parts, and any on-site service. You can request an estimate after an initial assessment. For complex issues, they discuss options before proceeding.