Wayfinder Moving Services

Absolutely phenomenal company. Brian and his team were exceptional and went above and beyond making my move from New York to Florida so much less stressful! I cannot thank them all enough. The team that showed up on both sides were very fast, personable, and communicative. Highly recommend that you look NOWHERE else.

Very poor job on this move. Went to the second drop off first? Kept the Elder Transition staff waiting for hours for them at the first stop. Mom without furniture for most of the day. Received their payment right away. Elder Tran apologized on their behalf. Still no apology 3 weeks later from Wayfinder. Oh, and they cancelled our initial move date without the courtesy of contacting me.

Taj and Terrance were great! Extremely friendly, conscientious of personal belongings, and very strong! I've never been disappointed with Wayfinder Moving, it is an excellent company to work with for full house moving or just a few items. We will keep using Wayfinder again and again, and we recommend them 100%

I chose Wayfinder for my out-of-state move based on their strong Google reviews. Initially, they were great – the walkthrough and sales process were smooth and professional. However, things went downhill during the move itself. Many items that we agreed would be wrapped or protected were not. The movers made us uncomfortable with comments about the volume of our belongings. I was assured items would be safe in transit to our new home without added insurance, but this was not the case (but my mistake for not adding). Sadly, the following were damaged in the move: -Couch (scuffed, torn, recliner section misaligned) -Desk frame (bent and ultimately trashed) -World map (warped and ultimately trashed) -Room divider (chipped) -Totes (tops completely shattered) -Bedroom mirror I reached out to Wayfinder about the damage and they asked me to hold off on a Google review while they spoke to the owner. Since then, I've heard nothing which has been disheartening to say the least. While I wouldn't completely discourage others from using Wayfinder, my experience was disappointing. For local moves, I used The Moving Doctors in the past - they were more careful and affordable. Not sure if they do out-of-state though. July 2024 Update: Following Wayfinder’s response, I posted a couple additional photos of a text thread with the moving manager. I tried a couple times to get him to talk things over with me but the follow through was non-existent. This experience makes me think they’d have no genuine interest in resolving things even after my review.