Claydoo (claydoooo)
These guys came out same day. With a smile on their faces. On a Sunday! Moved a large treadmill frame, quick fast, good communication. My wife is happy. Thank you so much for the quick help.
FeaturedVerifiedMovers in Cary, North Carolina
Ken's Pack and Move
Ken's Pack and Move is a moving company based in Cary, North Carolina. It offers local moving throughout the Triangle and long-distance moves for customers leaving North Carolina. Its à la carte approach lets customers select only the services they need.
Business Highlights
- It says it is a licensed and insured moving company.
Service Area
Apex, Cary, Chapel Hill, Durham, Garner, Holly Springs, Knightdale, Morrisville, Raleigh and Wake Forest.
Featured on ProsGrade. Ken's Pack and Move is one of 6 movers ProsGrade lists in Cary, North Carolina.
Listing details
8 services listed, including Local residential moves, Same-day and short-notice moves and Long-distance moving. Open 24 hours, 7 days a week. Rated 4.8 from 631 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Ken's Pack and Move compares with the other 5 movers on ProsGrade in Cary, using public Google ratings and review counts.
- Ranks in the top half of the 6 Cary movers on ProsGrade by Google rating and review volume.
- Rated 4.8 on Google, at or above the 4.6 average of other Cary movers on ProsGrade.
- Has the most Google reviews (631) of the 6 Cary movers on ProsGrade.
- One of 4 Cary movers on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
8 services- Local residential moves
- Same-day and short-notice movesFull crew, truck and packing materials
- Long-distance movingInterstate moves
- Packing and unpackingBubble wrap for small items, cell dividers for glassware and mirror-packing for artwork
- Labor-only loading and unloadingRental trucks and portable storage units
- Moving storageShort- and long-term options
- Furniture movingA single heavy cabinet, sofa or appliance between floors
- Garage junk removal
Reviews
What customers say
Customers praise clear communication, and several describe quick help on short notice. One customer says Ken squeezed in a last-minute move; another recalls the crew wrapping a large cabinet and hutch before moving them across the county. A customer who believed the appointment was scheduled describes Ken's cancellation message as confrontational and says a booking-fee policy was announced after she canceled.
Customer Reviews
Ravin Oakes
Ken and his guys came out and did an amazing job! They got me packed up and moved into my place in good timing. Ken’s communication was great from the start. I had a last minute move and he was able to squeeze me in with no problem. If y’all are looking for a moving company, look no further!
Ashley’s Applewhite
I want to share my experience to help others be cautious. After notifying Ken the owner about canceling my moving appointment, I received a message from Ken that felt unprofessional and a bit confrontational. Ken mentioned not even scheduling me yet as a “blessing” and announced a $100 booking fee policy to charge customers who cancel.
The whole time, I was under the impression that I was already scheduled since Ken asked for my email and said he would send a quote on the day of the move. This made the cancellation feel confusing and confrontational.
While I understand businesses need policies, the way this was communicated left a bad impression. If you’re considering their services, be aware that cancellation policies might be strict and the tone of communication may not be as respectful as expected.
Proceed carefully and make sure you clarify all terms upfront.
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Frequently Asked Questions
Does Ken's Pack and Move take same-day requests?
Same-day and short-notice help is available when the schedule allows; availability depends on the date and size of the job.
Can Ken's Pack and Move supply materials if customers pack themselves?
Packing supplies are available for customers who choose to pack and unpack themselves.