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Business ProfileMovers in Chicago, Illinois

Ondemand Movers USA

Listed in Chicago 569 reviews

Ondemand Movers USA

Ondemand Movers USA is a Chicago moving company that has been in business since 2020. Its turnkey approach covers packing through helping customers settle in.

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Business Highlights
  • The company is family-owned and locally operated.
  • The company dedicates 1% of its proceeds to the Ava Grace Foundation.
  • It says its movers are professionally trained and undergo thorough background checks.

Service Area

Chicago; Cook, DuPage and Lake counties; Chinatown, Brookfield, Bridgeport, Wilmette, Pilsen, Burnham, Englewood, Cicero, Berwyn, Burbank, Oak Lawn and Elmhurst.

Active Business Listing

Ondemand Movers USA is one of 12 movers ProsGrade lists in Chicago, Illinois.

Active
Public local listing
Listing details

8 services listed, including Local moving, Commercial moving and Long-distance moving. Open 7 days a week. 569 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Ondemand Movers USA compares with the other 11 movers on ProsGrade in Chicago, using public Google ratings and review counts.

  • One of 12 Chicago movers on ProsGrade.

Services Covered

8 services
  • Local movingShort-distance moves
  • Commercial movingOffices and equipment
  • Long-distance movingNeighboring-state and cross-country moves
  • Junk removalFurniture, electronics and general clutter
  • Specialized movingPianos, antiques, artwork and fragile collectibles
  • Senior living movingMoves to a new home or assisted living facility
  • Single-item movingFurniture, appliances and sentimental items
  • Packing services

Reviews

What customers say

Customers praise the crews' professionalism, and one customer described an efficient team handling bad weather and elevator issues. Another customer reported an hour-late mover and damage to drywall and a TV; the customer said only the TV was replaced three months later and that customer service pushed the damage cost onto them.

Customer Reviews

Gertrude Mosley

Although I appreciate ODM accommodating my move on short notice, the moving experience wasn't what I expected from an almost 5 star company. I ordered 3 movers for 6 hours. One of the movers was an hour late. When moving the bed frames down the stairs, they damaged my drywall. They also damage my TV. It look like it had fallen during the move. They should have covered both the damaged wall and TV, but only replaced the TV three months later. The customer service is not good, as they push the cost of their damage onto the customer.
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Laxana Pragasam

Ola, Jay, and Joseph did a great job with my move. They were super efficient, and handled bad weather and elevator issues like total pros. Big thanks to Mike and Jasmine too, they were very patient and helpful with all my questions and last-minute changes!
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Kayla Pfeiffer

Jaylen and Jermaine were a great help! They helped my place everything in the correct rooms and were very professional! Thanks guys. Ondemand got us scheduled with 3 days notice. Thank you all for the help on this short notice move.

Cheryl Wergin

Jaylen and Joseph were great. On time, friendly, upbeat, FAST. Less than an hour for some very big and very heavy pieces and put things backbtigether. . Will use On Demand Movers again and will certainly request Jaylen and Joseph next time.

Nick Wang

Mike and team were very professional! They got our couch all the way from Naperville to the city in a timely fashion. Easy communication and very courteous in person. Thanks!

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Frequently Asked Questions

Does Ondemand Movers USA provide free estimates?

It offers free estimates, with video and in-person estimates also available.

Are furniture protection, assembly and reassembly included?

The company says these are included at no additional cost.

Does Ondemand Movers USA offer white-glove service?

It offers white-glove service for moves needing extra care and attention to detail.