ALTA MOVING

Anji W on ALTA MOVING

Rami, Alex, Seim were phenomenal with our move. They were more than helpful and fast. We had some special requests and they were more than willing to work with us and accommodate. On top of everything, it was minus 25. Thank guys for everything! This is the best team I have ever had moving!

Dylan Kim on ALTA MOVING

Remi, Alex, and Ron did an excellent job moving us into our new home. They were professional, efficient, and clearly very experienced. The whole move was smooth and stress-free, and they even kept it fun along the way. I would definitely recommend this team to anyone moving soon. Thanks again

Ayla Bezooyen on ALTA MOVING

If I could give negative stars, I would. This was our second time using ALTA, and you could not pay me enough to use them again.

To start, our move was booked completely incorrectly by Audie. A much smaller team than required was sent, which set the tone for everything that followed. We paid for packing services, which I would absolutely not recommend. Items were not packed properly and nothing was labeled appropriately. While the moving crew was understandably shocked by the size of our home, that mistake lies entirely with ALTA’s booking team, who admitted they had simply “copied and pasted” details from our previous move.

One team member, Kelvin, was incredibly rude and complained throughout the move. Because the job was booked incorrectly, our move had to be spread over two days, creating unnecessary stress, and extra money and work for everyone involved. When I raised these concerns with Audie, she did not apologize once, took no accountability, and was extremely dismissive. It wasn’t until 4:45 PM on moving day that I finally spoke with the owner, who was also slightly dismissive.

After the move, we discovered multiple damaged items. I immediately contacted both the GM and their general inbox. More than three weeks later, there is still no resolution. The owner has refused to apologize or take responsibility for the damage or the numerous issues we experienced. Instead, we were offered a disappointing $350 “goodwill” gesture, despite thousands of dollars in damage to high-value items including our dining table, our sons bed, baby’s crib, fireplace TV stand, and 75” TV. The table itself was severely damaged beyond repair once they reassembled it.

It’s also worth noting that the reason you see mostly positive reviews is because ALTA requires customers to remove negative reviews once any form of compensation is accepted—effectively buying their reviews.

Beware.

*** our move was completed December 16. Most damages were reported within 2 days - the owner was “away on holidays” and we we never received a response until 3 days later and told by staff to wait until after Jan 2 to receive communication. So his response on “damages were reported several days later is harder to determine fault” is a bold face lace and that he refuses to take any responsibility for his company’s mistakes. Please please please use another company.

Leila Mansour on ALTA MOVING

Kelvin Seim and Remi did a phenomenal job moving the contents of our home quicky and efficiently . We were beyond impressed as they hustled to meet our very tight 4 -hour window. The movers were also very professional and courteous . Kelvin, found a gold ring that had fallen under the dresser and he brought it to us. What honesty! We would definitely hire them again and we would recommend them to others. Fantastic job ALTA !

Gabriele Bleick on ALTA MOVING

A Big Thank You to Aaron, Alex and Seim. These guys were incredible. They worked hard and quick. They were polite and took good care of all my belongings. I would highly recommend Alta Moving again and I would especially recommend these three guys. Thank you for making my move stress free.