Reliable Van & Storage operates from 550 Division St, Elizabeth, NJ, providing moving and storage solutions with weekday office support for scheduling and documentation.
Customers often note organized estimates, clear pre-move communication, and careful handling by moving crews. The Elizabeth location provides straightforward scheduling during weekday business hours and can help coordinate building requirements. The team is familiar with apartment logistics and seasonal weather challenges.
Serving Elizabeth and nearby NJ communities with reach across the NY metro and interstate relocations originating from the region.
Services typically include local and long-distance residential moving, office and commercial relocations, packing and unpacking, secure storage options, and move coordination with required paperwork such as COIs.
Reviews frequently highlight professional, careful crews and efficient move days, with several noting clear estimates and timely COIs for buildings. Positive comments mention courteous movers who work quickly and protect furniture. Some critical feedback cites frustrations with coordination and post-move issue resolution, including tone and responsiveness. Pricing clarity is praised by some, while others report changes from initial estimates.
The sales agent was good. The price was fair. And the movers were authentically thoughtful and generally careful.However, the company's Senior Interstate Relocation Coordinator was often short-tempered, rude, and unhelpful to the point of being intentionally obstructionist.When mistakes happened and items were damaged, the main company and the Senior Interstate Relocation Coordinator was extremely difficult to deal with.After asking several times (in writing) how to document the damage, the representatives failed to share important information. Information she knew would result in a denied claim.When they were specifically asked what we should do; what should we document; and what evidence we should keep; the representative failed to explain that we should take pictures of the boxes. And even though some of the boxes that contained broken items weren't visibly damaged, the claim was denied.When pushed, they proposed arbitration, which would have cost us about a third of the disputed value.I would be extremely reluctant to use this company again. Not because of the workers I interacted with during the move but because of the corporate employees I dealt with after the move.
I highly recommend Reliable Van & Storage. They made my moving experience easy and worry-free. They were thorough and clear with the estimate and front expectations, they answered all my questions, and were fast at providing the COI for my new apartment building. The moving team was fantastic despite having to work in below freezing temps and at times icy pavement. The whole end to end process was professional and seamless.
Terrific job by Reliable Van and Storage!True professionals handled our move flawlessly and efficientlyJob was completed in much less time than anticipated and workers were neat and careful with all our furniture!Thanks to Peter Toscano Jr and his entire staff especially Stephen Leo who handled all our arrangements and was on top of everything from the outsetThank you Reliable!!
One the worst mistake you can make if you are moving is to hire this company.1-The will give you a great estimate and they will ask you to make a down payment base on the estimate they give.2-They will call you a few days before your moving day to confirm and follow up. Once you confirm how many boxes and other moving items, they will double the quote they already gave you. Now you have an issue, you could cancel the contract and lose the money you already put down or you pay what the amount they are asking for because they know you are trapped. It is at that point they get very unprofessional. They know you have no choice.3-I don’t recommend these people. They hassle you and make a stressful situation like moving your family to another state even more stressful.4-Your properties arrived damage and they take no responsibility as if all your fault for hiring them.
Our moving experience with Reliable was second to none! Thier workers were extremely kind, friendly and professional. They took very good care of our stuff by wrapping and packing everything with care. They worked promptly and got the job done in record time and did it with a smile. The most important this is, there were no "additional" charges, like other moving companies are known to do. I give them a 10 out of 10 and would definitely recommend them to my family and friends.
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