AAA Moving Co

We had 3 gentlemen help us load our container (TK, an older gentleman, and one with a cowboy hat). I will say the three gentlemen were extremely kind and patient throughout the process. They did assist us in packing a few awkwardly shaped items. We were extremely grateful for their help. We understand we sign forms and acknowledge the company isn’t liable for any broken items. We know somethings naturally occur with moving your entire home across states. There were some items we mentioned to them that were larger or heavier items that probably had to be carried out a certain way or it might break. We had a brand new large dog crate entertainment center that we told them probably would have to be carried out because it was so large. They insisted it could be carried out on a dolly. We’re not the subject matter experts on moving so we didn’t push further but I do wish we did. The drawers flew out and broke. The mover mentioned it probably was due to all the weight in the drawers but there were only a couple of papers in the drawers. Okay, that’s fine. I’ll take it as my fault for the drawers but they continued to keep trying to lift a giant entertainment center dog crate long ways and almost hit the ceiling. Eventually, they realized it couldn’t fit that way and carried it out the way we suggested. Everything else went smoothly and was loaded into the truck. We probably could have saved with the upack company if we stacked everything higher but again we weren’t the experts and figured maybe our items were safer this way. We arrived at our next duty station and unlocked the container. All of our household goods were leading on our 85 inch tv but luckily the tv was not damaged. Our bed frame was scuffed all around. Our night stand was impaled by something. One of our tables was ripped from the screws. The entertainment center dog crate has one broken drawer and heavy scuff marks across the top. Our kitchen box with our glassware had “fragile. Don’t stack” on the top an it was under two or three boxes. Our lamp shades were crushed. Our guest room entertainment center is completely cracked and caved in on one side. I’m not expecting anything out of this or asking for anything in return from them. I just want to share our experience. We did have a great experience with her team. Their customer service was very kind and understanding leading up to packing. The gentlemen were also extremely kind and understanding throughout the packing process. If you’re hesitant about advocating for your items I highly recommend to. I wish I did, but we did learn a lot and we are grateful for the items that did arrive not broken.

Howard responded quickly to my moving needs and provided clear, helpful communication from start to finish. His moving company delivered exceptional service at a fair price. I highly recommend Howard and his team for anyone looking for reliable, professional movers in the Wiregrass Area. Alex and his crew were meticulous in tagging, organizing, and packing my belongings for a long-distance, cross-country move. Everything was handled with care, efficiency, and professionalism. If you need trustworthy long-distance or local movers in the Wiregrass, Howard’s team is an excellent choice.

AAA packed up and crated our household items in Enterprise, AL in preparation for an international PCS move. Three individuals worked on packing and crating our items and we were extremely impressed in the attention to detail, organization, and documentation of everything they were packing. They even made custom boxes for our TV and King Bed. Overall, the process was much less stressful than we anticipated and we were impressed with AAA!

AAA moved us from southern AL to northern NV. The local loading crew was friendly hardworking and handled our stuff in a careful and respectful way. The same applies to the NV unloading crew. The driver was friendly and reached out proactively during his travels to alert us to changes in the delivery timeframe-he was able to arrive about a day earlier than expected which made our lives a little better. Financially their weight-transfer estimate came in below their competitors and we appreciated all our dealings with Howard and Christen who run the company. They were professional and it was obvious they cared about our customer experience from beginning to end. A quality company to work with in my humble opinion. 10/10 would recommend.

Howard and team very professional and efficient. I used them to move my Tornado Shelter .They are great would not consider using anyone else! They make it look so easy and it just seems to make the whole experience as stress free as possible! It is in their name .....they are FANTASTIC!