Our Family Moving and Storage LLC

The experience was pretty flawless overall. Communication upfront with Jon was great, and their customer service is excellent. I had to pay a $100 deposit to secure the booking, which was fine. On the day of the move, they actually arrived earlier than expected. Three guys showed up all super polite and friendly, which I really appreciated. I was moving from a 2-bed apartment in Fort Lauderdale to a storage unit in Deerfield Beach. I had already done most of the packing beforehand and only left the larger furniture items to be wrapped. They worked very quickly and professionally, and I was impressed with the care they took with everything. The entire move took about 2.5 hours. The final cost ended up being about $800 on top of the deposit. In my opinion that felt a bit pricey considering how fast the job was and how much I had packed upfront, that was really the only downside. Overall though, the service was great and I would call them again when I move my things out of storage.

Overall, the experience was good. My only feedback would be for the guys to be careful with certain furniture that they damaged. The only other issue I have is when the work was finished. I gave each guy $50 tip and there was five guys. Their supervisor made a comment to me and stated that a tip should be $100 a person not sure if their bosses are paying them good enough due to the fact that he got so upset of a $50 tip that I gave each of them. After the move, no one called me or followed up to see if everything was fine and if the move was OK.. in addition, not all of the stuff was taken because the trucks got full, but in the end, I never received a discount for the items that were not moved and their left trash behind I had to clean up

Professional. Precise. Remarkably Fast. Our Family Moving Exceeded Every Expectation. I recently had the pleasure of working with Our Family Moving and Storage, and the experience far exceeded my expectations. From my initial phone call, the representative provided a clear, detailed explanation of the entire process, including all key milestones. This transparency instilled immediate confidence and trust in the company. On moving day, the crew—Ryan, Fred, and Gerard—demonstrated exceptional professionalism, efficiency, and courtesy. They worked with remarkable speed while maintaining the utmost care for my belongings. What I anticipated would be an all-day endeavor was completed in approximately half the expected time, without any compromise on quality or attention to detail. Having used moving services on multiple prior occasions, I can state with certainty that Our Family Moving and Storage stands out as one of the most reliable and customer-focused companies I have encountered. I highly recommend their services to anyone seeking a seamless and stress-free relocation.