Here To There Movers

I called looking for a quote the guy that answered just said hi and I had to ask if I had the right number for here to there, that just started the call off awkward. I told him that I lived in Fort Wayne and he said they don’t fully service Fort Wayne. I was confused by that statement so he begrudgingly explained that they no longer have a satellite office here, but still service FW partially. I told him our moving date and he said that’s not a day they service FW I then told him I’m gonna call around to companies here in FW he then got salty and told me to “call Hoover, but they’re not good at all” and then hung up on me. Just really unprofessional and off putting.

Phil came to our house to meet us and explain to us how everything would go and help us make the decision of who to choose for our move. When moving day came we were nervous and excited at the same time. Phil had broke his foot but still came thru for us. as soon as we met the crew we were instantly at ease. There were four guys in my husband showed them around the house what was to be moved and stuff they were all very polite and courteous it was a big three-story house with a lot of stairs and a lot of turns. We were able to remove a banister on the second deck to take the big furniture out that wouldn't fit through the door and save them going down the steps. They worked all day and most the evening and did a great job. We would use them again we highly recommend them they are all terrific polite young men and we're happy that we chose them thank you Phil and your team

Unfortunately, I had a less than pleasant experience with Here to There Movers, this is my second time using them under the expectation that service would improve upon the second time, sadly it had NOT. I used 3 men with one truck, signed the contract and paid the cost, the next day, the manager called and told me that his guys undercharged me and that they would take their mistake out of my account. NOT MY PROBLEM!!! With the 3 men, one was extremely overweight and out of shape, ironically, he did most the labor which caused them to take 2 hours to load my few belongings and only ONE hour to unload....hmmm..coincidence? Think NOT! There's no reason it should have taken them that long. As the clock ticked away and I verbally expressed my frustrations with the crew, I made them leave my large dining room table and moved it myself. 2 men needed to use my restroom and 1 constantly spoke on his cell phone. At least 2 out of the 3 men would disappear for 15-20 minute increments. I would look out my window and would see 2 of them standing and watching.Most of the time they were incredibly unproductive. Oh and let's not forget the $6 fee to use credit/debit cards and since they had no idea how to utilize the card machine, they charged my account for the move twice! A true dissappointment and I will NEVER use them again!