University Moving and Storage

Moved our goods from a cross country move. This company picked up our household goods from storage and delivered to our house. Joseph, Ian, Writo (might be spelled wrong), Grandpa, Ray, Dylan and Justin all handled our things with care and placing them in the exact locations as needed. No damage to the house and cleaned up all the packing material. They were very respectful with our needs and interacted well when time allowed.

These guys did a great job.They definitely got most of it on the first trip until I came in and inspected.They left a lot of things in the cabinets which I suppose I should have taken out.But anyways they did a great job and I recommend them to anyone.

What a traumatic experience.
First quoted $17K to move from Michigan to California then after we balked, dropped the price to 12K.
Salesman was brief and under estimated the load by 4K pounds, which we later learned only screws the truck driver as he's independently hired through North American Van Lines.
Day of load, not all of our things fit on the 1st truck "surprise" (Angelo the driver was awesome, thorough and organized) other than some plates being broken which we could have packed better, everything else arrived safe, secure and on time at our new home. The loading crew did an amazing job of wrapping, protecting and loading our furniture.

Anyway the office sent out a smaller box truck to load the remaining items which included a lot of my tools and two e-bikes which they assured us would be wrapped once they got back to the local warehouse.
They weren't wrapped at all and when we finally got the second load 3 weeks later, they were severely damaged. Not only that, someone got into my rolling toolboxes and stole my entire set of wratcheting wrenches, drill bits and a Snap On socket set. Since one of the cost saving items we opted for was a larger $500 deductible we're basically screwed. Michelle at the office did a great job communicating while we were being loaded and through our 1st delivery but for the second load not so much, we had to basically call every day just to find out when the remainder of our things would arrive. (To their credit we did have a 10 day vacation in that period which we were not able to take delivery)
My advice to anyone moving is pack your stuff thoroughly or pay them 5k to do it and shrink wrap or seal up anything valuable to make it more difficult and obvious if someone gets into it.
Angelo was our North American Van Lines driver, we give him 5 stars

University Moving and Storage 2 stars unless they stole my stuff, then negative 100 stars

Second Load Driver and crew Rodolfo in CA didn't speak hardly any English but did a good job unloading. 4 stars unless they stole my stuff then negative 100 stars