Jones Moving & Storage Company operates from 2404 Wilson Rd in Harlingen, Texas, providing moving and storage-related services during weekday hours. Customers reference both delivery and moving experiences; scope and installation policies may vary by job.
Local presence with weekday availability and a single point of contact in Harlingen, Texas. Customers often note punctual arrivals and efficient crews, while others report communication gaps around delivery expectations. Calling ahead to confirm scope, access needs, and any installation limits can help ensure a smooth move.
Serving Harlingen and nearby South Texas communities across the Rio Grande Valley. Call to confirm service to your address and schedule.
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Services commonly associated with this company include local and long-distance household moves, packing and loading assistance, and storage options. Some reviews reference appliance delivery and basic setup. Service scope may vary by job and partner program; confirm details, preparation requirements, and installation limitations before scheduling.
Customer feedback is mixed. Several reviewers praise on-time arrivals, quick setups, and courteous crews during deliveries. Others report issues with communication, rescheduling, and unclear installation policies. Setting expectations in advance appears to improve outcomes.
Paid for delivery and installation of a fridge but refused to install claiming they were liable if anything happened to the fridge after they install it. Makes zero sense. According to Katy they don't do installs on refrigerators that are going to have custom panels. I wasn't asking them to install the panels I was asking to install the fridge. Needless to say, don't recommend.
They lie and don't care about you. I drove 10 hours to meet them and get my washer. They opened my washer by accident and tried to deliver it to another house and damaged it. So they canceled my delivery. They rescheduled to deliver it and now are saying someone has to be there to sign although they never told me that. Hire another company that works to find a solution.
My delivery men, Gino and Carlos, were very efficient, knowledgeable and professional. They came earlier than expected and placed and setup my refrigerator and removed the old one in around 15 minutes. I was very pleased
On behalf of Home Depot, I had my dish washer safely delivered to my residence! Gino and Carlos were extremely time orientated with a heads up call. They did an amazing job and made sure I had everything I asked for! Thank you Jones Moving!
Gino and Lupe showed up on time.Performed installing a side by side fridge with water line. They were done in about 30 minutes since arriving. They were very knowledgeable about the product and the maintenance. I would recommend these two any day!!!
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