Moving Proz Kansas City

Moving pros was very professional. Their work was undeniably helpful for our move. The gentleman they sent to pack our items were not only experienced, but we’re very personable. They made you feel confident that your move was going to go perfectly. Great guy! Very knowledgeable, had a great ideas on the correct way to pack the U-Haul. When we got to our destination, nothing had moved or was broken.

Update: Since I am unable to respond directly to the inaccurate statements made, I am editing this post to correct the record. Your response contains multiple false statements. Over 1,300 pounds of my property were damaged, and your initial offer of compensation was $100. Even your own employees acknowledged that I was being treated unfairly and that the offer was unreasonably low. I repeatedly refused these low offers and made it clear I would not accept less than $0.60 per pound for the damaged items. Only then did you agree to pay what was owed. This was not a favor—it amounted to pennies on the dollar compared to the actual value of what was broken. Regarding the GPS records: you initially provided one report that showed a longer break than you had admitted. After continued requests, you eventually sent the second GPS record. When I demonstrated that your information was inaccurate, I was told I would receive a credit only if I signed a non-disclosure agreement, which I declined. As a result, the overcharge has still not been refunded. Your statement about the police report is also false. Lee’s Summit Police Department confirmed that they contacted you regarding my case. I was advised not to reach out until it was confirmed that the individual involved was your employee. Once that was confirmed, I immediately contacted your company to report the theft and request compensation. I informed your staff that I would provide all documentation once I was assigned a representative handling my case. I was never contacted. When I followed up, I was told that no information would be provided and that the matter would not be addressed. Also as of updating this I still have not received a call from a manager. This update is provided to correct the misinformation in your response and to accurately reflect what occurred. I would like to share my experience with the moving company Moving Proz. Unfortunately, my experience was extremely negative. I was misled regarding pricing, and I have calls in which company representatives admitted to providing false information and treating me unfairly. They broke over 1300 lbs of furniture in the move and tried everything in their power to not pay me even a reduced amount even after I provided them with everything they needed. Additionally, Moving Proz has been made aware that items were stolen from my home during the move. The Lee’s Summit Police Department confirmed to the company that one of the movers who was inside my home was later found in possession of my property. My intent in sharing this is to inform Kansas City residents so they can make an informed decision and avoid a similar situation. I hope others can learn from my experience. .

The worst moving company I have ever hired and I have moved plenty of times. This company was recommended by the loft management and I told them never ever recommend them because they stink can’t listen to any thing you tell them over 1 million times to do and leave things just in shambles!!! Now I have to pay other people to come and fix what they left behind and they have the nerve to charge me almost double what they quoted yes, yeah no I will not be paying them. In fact I will sue them to pay me for the money I have to pay others to fix their crap.