Business ProfileVerifiedMovers in Long Beach, California
Ace Relocation Systems, Inc.
Ace Relocation Systems, Inc. - Atlas Van Lines has a Long Beach operation serving the greater Los Angeles area with local, long-distance and international moving services. Founded in 1985, it also handles commercial moves and warehousing.
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Business Highlights
- Ace Relocation is family-owned and operated.
- Ace Relocation describes itself as the largest hauler for Atlas Van Lines.
- Ace Relocation lists ProMover certification.
- Ace Relocation is a Certified Sustainable Agent within Atlas.
- Ace Relocation reports receiving the 2023 MSC Agent of the Year Service Excellence Award.
Service Area
Los Angeles area: Agoura Hills, Alhambra, Anaheim, Beverly Hills, Burbank, Calabasas, Claremont, Corona, Costa Mesa, Culver City, Downey, El Segundo, Glendale, Hawthorne, Huntington Beach, Inglewood, Irvine, Lake Forest, La Mirada, Lancaster, Long Beach, Laguna Beach, Lynwood, Malibu, Mission Viejo, Monrovia, Monterey, Murrieta, Newport Beach, Norwalk, Palmdale, Pasadena, Pomona, Rancho Cucamonga, Redlands, Redondo Beach, Riverside, San Fernando, San Gabriel, San Clemente, Santa Clarita, Santa Monica, Temecula, Thousand Oaks, Torrance, Tustin, Ventura and West Hollywood.
Public local listing. Ace Relocation Systems, Inc. is one of 8 movers ProsGrade lists in Long Beach, California.
Listing details
12 services listed, including Full-service moving, Self-pack moving and Local moves. Open Monday to Saturday. 97 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Ace Relocation Systems, Inc. compares with the other 7 movers on ProsGrade in Long Beach, using public Google ratings and review counts.
- Has more Google reviews (97) than 5 of the 7 other Long Beach movers on ProsGrade.
Services Covered
12 services- Full-service movingHousehold-goods packing, wrapping and tracking
- Self-pack movingLoading, transport and unloading of customer-packed items
- StorageSecure short- and long-term storage
- Local movesPacking, unpacking, clean-up, storage and high-value transportation
- Long-distance movesNeighboring-state and cross-country moves, with planning and coordination
- International movingAir and ocean freight, move preparation and host-country shipment counseling
- Small movesInterstate moves usually up to a two-bedroom apartment; packing, unpacking and clean-up
- Specialty movingPets, vehicles, wine, art and other specialty items
- Corporate relocationEmployee moves for small businesses through Fortune 10 companies
- Commercial movingBiotech labs, healthcare, data centers and hotels; decommissioning, technology migration, furniture disassembly and reinstallation
- Warehousing and logisticsSecured warehouse storage, inventory tracking and distribution
- Government relocationsPlanning, packing, transportation and delivery for federal agencies
Reviews
What customers say
Customers praise clear communication, professional crews and careful handling of belongings. One customer reported that a barcode sticker removed all the paint from a piece of art and that the California team moved a couple of items marked not to be moved. Another customer said Ace reimbursed minor damage in full the same day the claim was submitted, and delivered the belongings several days sooner than promised.
Customer Reviews
Gregory Tomita
Andy and Emilio did a simply amazing job of packing up my mother’s belongings for a cross-country move. They were very professional, friendly, and took everything we asked in stride. You can tell when people take such pride in their jobs — they even wrapped the remote controls like they were made of glass. They were careful to not damage anything and protect the carpets, etc. - we really appreciated it. Very glad we chose this company and that these two guys came and handled the packing!
Kimberly Mack
Very pleased with ACE overall. Jeannine Dominque, the agent we dealt with, was professional, kind and always available when we had a question or concern. She's a gem!
Said Azzaloualidine was our driver. He handled most everything with a calm demeanor while directing many helpers scurrying about, packing all our worldly goods. We appreciated his clear communication and (obviously) good driving skills! I do have a complaint though (see photo). Said attached the bar code sticker to the front of a piece of art. STICKERS SHOULD NEVER BE PLACED ON THE FRONT OF ANYTHING! The sticker removed all the paint, which has completely damaged the piece. Never. Place. A. Sticker. On. The. Front. Of. Anything.
Both packing/unpacking teams did a good job, though there were a few hiccups. Nothing note worthy. Well, except, your emailed documents noted that NOT TO BE MOVED signs should be on anything that stays put. However, the CA team did not honor those signs in a couple of instances. Again, an overall good job.
Luiz Gazzola
My move from North Carolina to New York was handled well by these companies. The preparation for the move was efficiently done by the representatives. A few (3) minor items got damaged (which happens) but the company processed a claim to reimburse me in full for the damaged items the same day after the claim was submitted, and they approved the full amount that I requested without any fuss, which is good customer service. None of the really big items like large flat screen TVs and electronics got damaged. They also delivered my items several days sooner than they had promised. The crew and the driver were very polite and professional, and worked very well on both ends of the move. They did not damage anything in the house I was leaving and in the house I moved to, and cleaned up after themselves. This was a very complex move with several delicate items, and it was completed to our satisfaction. Ace Relocation Systems and Atlas Van Lines are good companies that a customer can hire with confidence.
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Frequently Asked Questions
How does Ace estimate a move?
Ace prioritizes guided video or in-home surveys and recommends a home survey for a more accurate, comprehensive estimate.
How does Ace track the contents of a move?
Drivers use AtlasNet, an electronic inventory system that scans the contents, notes item condition and creates a log immediately.
Does Ace provide boxes and packing materials?
When Ace packs, it supplies moving boxes, packing materials and special crating if needed. It can also provide materials when customers pack themselves.
Can Ace arrange pet transportation?
Ace can coordinate pet transport through pet-transportation companies; household-goods movers generally are not authorized to transport live animals.
How long does a move take?
Timing depends on the move size, destination and time of year. Ace works to accommodate move-schedule requirements and preferences.