Canada Moving

We just moved our family of 6 using the amazing team from Canada Moving and couldn’t have been more impressed. Uhmar, Todd and Jason arrived at 7:30am and didn’t stop moving until the job was done! We can’t say enough about how hard they worked, how careful they were with our things and how helpful they were with advice and suggestions on how to make our move as simple as possible. They went above and beyond what was expected of them to make sure we were satisfied with the move. We would highly recommend this crew to anyone making a move!

We had hired the movers to move the items from Brampton to Calgary. We ensured that we kept the communication clear and precise that we would want the furniture to be delivered prior to the beginning of the month but they could package it earlier. The movers that packed the furniture were very quick. However, the problems came when we were waiting for our items and were getting different responses. The person that was communicating via email was saying that it left on the last day of the month but when I would call, they would say that it hasn’t left. When the items arrived, we asked the delivery person why it had taken so long for the items. The delivery person informed us that it had only left Brampton four days prior to the delivery. We were stranded without our items in a new city and had to rely on friends for a place to stay. Once we finally received our stuff after a month, it was all broken. Boxes were ripped open and dishes were broken. We had purchased a brand new bed set prior to the move. When we removed the packing, we saw it was all broken. I reached out to the claims department, who took forever to get back to me. Once I got their message, they only offered to pay $30 for a bed set that cost me $3500.

If I could I would give this company negative stars. Never in my life have I experienced such horrendous service. While I could write multiple paragraphs about all the disappointments and things that went wrong while using this company I will simply leave it at this: they damaged more than they left in tact. Couch severely stained, wine rack severely chipped, coffee table arrived disassembled and was missing pieces to then be able to put back together, dinning room table iron fixture missing, metal bed frame scratched and dented, legs missing from sofas and the list goes on. They also left major stains on our carpet. After filling out the damage claim we were offered $30 dollars compensation. We ended up spending more replacing/fixing items then we spent on the movers, which for point of reference was $2059. If you’re going to use this company you may as well call the police to report a robbery.