Murrieta Moving Inc

We chose Murrieta Moving based on the glowing reviews from several local realtors, and wow, did they deliver! Manager Dave was phenomenal, overseeing our move with precision and care. The whole team was efficient and respectful—truly a 5-star service!

Best moving company I've ever hired. I am disabled senior who can barely walk. I needed three men to help for a local move from an upstairs apartment. It was raining, but it didn't bother them! They even put runners in the hallways so the manager couldn't try to charge for carpet cleaning. They were incredibly strong, kind, with big smiles, and professional. The price was half of what I expected! Murrieta Moving is lucky to have such great guys. No damage whatsoever. You get what you pay for. I'm sad I couldn't tip more.

Murrieta Moving provided the best local moving experience I've ever had! The team Tyree and JR were punctual, friendly, and incredibly efficient. They handled all my belongings with great care, ensuring everything arrived at my new home without a scratch. Of all the supposed "local" movers I found they are the ONLY LOCAL Family owned movers in the area, and I always support local businesses.

This has been a terrible experience from the start. After 3 months, Etech Hi, Inc.'s damages have still not been rectified and we’ve continuously had to follow up via Voicemail and Email for updates on what is going on, to no avail... this company does not care.

The scoop: We had a company office move at the end of July 2022 across town. Appx 5 miles from our previous location. On moving day, our movers showed up (2 adult males and 1 individual who didn’t look a day over 16 years old). The adult males were already exhausted from a previous move the night before, having said they were out until 3:00am! Honestly, when you have a ‘time’ based rate of pay for movers and they show up tired, that’s not a good sign.

All of our furniture was 90% pre-packed, boxed, labeled, etc. We were told this would speed up the move process so the guys could wrap the large items in blankets for loading. After they loaded our office furniture and items into their truck, we all get in our vehicles to drive to our new office (less than 5 miles away). We waited and waited, and after an HOUR LATER, they show up with our stuff and to unload...When they arrived and began unloading the truck, we found out they NEVER wrapped our furniture/desks in blankets as we were told... Items were scratched, screws ripped out from desk hutch doors, scratches on the faces of the desks, drawers are damaged and uneven. Picture frame completely broken to pieces. File cabinets dented. I'll include a couple photos... Our once very nice office furniture had irreparable damages.

We reached out to the company in an effort to rectify the damages... It took over 3 weeks for the claim person to reach back out to us. Richelle, who had us fill out a claim form, told us that we would be paid for damaged based on the weight of each item. $0.60 per pound. We sent her tons of pictures. After sending the form and photos, we had to follow up over and over as weeks went by with no update. After numerous follow ups, we get a call and are TOLD that we cancelled our credit card charge and they INSISTED we did so. This accusation was completely NOT TRUE. After going round and round, when they confirmed back to us the last 4 digits of the card number, clearly we were being confused with another company (who apparently was complaining about their service that ultimately was the same total cost as our move….) - eventually they admitted they mixed us up with another client. Very unprofessional. Finally after additional weeks had gone by, Richelle said she needed to come see the damage in person, so we said fine, and had her visit. She saw everything we photographed of items damaged, and said that she would take this back to management for rectification. The total damages equated to over $1000+.

After 12 weeks, we were lowballed as they tried to tell us because of the "materials" our desks are made out of, they were not willing to pay what they said they would. These are not ikea grade desks mind you, they are executive high quality desks that the company has had for over 10 years in impeccable condition.

To this day, we have still not been compensated for damages that took place on 7/31/22 and do not get responses to our inquiries. Would avoid this moving company by all means necessary as they clearly have no idea how to move office furniture and moreover, have terrible customer service..