Adam’s Moving & Storage

0 Stars. This company (apparently a subsidiary of Transit Moving) is an absolute lie. They literally stole stuff from inside boxes. They destroyed plastic totes. There was not a single thing that came without damage. They lied and stole from us. And left us feeling violated with their awful practices. They have not answered any calls and we are having to file police reports and complaints with Attorney Generals in several different states because they literally stole and destroyed our items. Take it from someone who believed the “good” reviews, this is not a one off bad situation, this is how this company operates. They will screw you over every chance they get and make you pay them for the violation.

If you're considering Adams Moving or Transit Moving (because I'm convinced it's the same company), just save yourself thousands of dollars and skip to replacing everything. Adams/Transit took advantage of this being our first move in every possible way and kept trying to charge extra for fees covered in their fine print in spite of them being unnecessary and against the contract we signed. No amount of "savings" they promise will be worth it in the end because the only thing they're experts in is lying. The items that arrived were damaged, destroyed, and/or filthy. It didn't matter if we wrapped, bagged, or boxed it or if the movers did the packing or wrapping, it was damaged in some way, from furniture to art. A shelf had a bolt embedded in the side of it and chunks missing from the top, bottom, and sides. A tandem desk/bookshelf combo had irreparably broken feet and damaged the wall in the new place when the delivery guys tried to reassemble it. A shoe rack arrived annihilated into pieces and was left in the loading area by the delivery guys. Some items didn't arrive at all, like a floor lamp that we were told to keep the glass globe for by the guys loading the truck. So now we have a globe and no lamp. The worst part was that the contents of the boxes we packed were changed and items were taken out of them. It was done in a way that couldn't have possibly been an accident. Somewhere between pickup and delivery, someone had access to our stuff and took the time to go through, as an example, a plastic storage tote with a toolbox inside and took the more valuable and rare tools out of it. The same thing happened with boxed tools. An entire bag of tools was taken out and the box was re-taped with an entirely different kind of tape. They took chargers for a drill but left the drill so now it's unusable until we replace the cord. When we mentioned this to customer service, they assured us the warehouse had cameras, like that changed the fact that our items were removed from sealed boxes and totes and stolen. We haven't been able to talk to anyone at the company after getting the runaround about it. They left me on hold for over an hour to "connect me to a manager" before the call disconnected and they just sent me to voicemail on my attempts to call back. They've completely ghosted us after promising to investigate and more false promises about the possibility of our remaining items being found and delivered. I'm also convinced the positive reviews are bought. My experience defies their claim about not being a broker, too, with nothing but third parties and being passed off from company to company. Don't fall for the "stress-free" experience they advertise. It's been a nightmare. The things listed here are just a fraction of the issues. Find a reputable moving company because this isn't it.