Merit Moving Systems, Inc.

When we decided to move, choosing United Van Lines was an absolute no-brainer. Years ago, I saw the former CEO on Undercover Boss living in the home of my childhood friend, and the way he spoke about the company made it clear how much pride and care he had for every part of it. That sincerity stayed with me, and it played a big part in our decision.

We selected United Van Lines / Merritt Moving Services out of Thousand Palms, California, and from the very first interaction, we knew we were in good hands. Allison made me feel completely comfortable during our initial phone call, answering every question with patience and confidence. Kevin, the sales representative, came to our home and immediately put our minds at ease. He assured us they could handle every detail — and they absolutely delivered.

The preparation process was incredibly smooth. They guided us through each step and made what is normally a stressful experience feel effortless. On moving day, when the 18-wheeler pulled up, Steve and the crew was everything you hope for in a moving team: knowledgeable, friendly, efficient, and truly professional. They treated our belongings with great care and worked with a level of coordination that was impressive to watch.

Our items were transported across the country to two different locations, and even with that added complexity, the entire process was seamless. Everything arrived just as expected, and we were kept informed throughout.

I would highly, highly recommend United Van Lines and Merritt Moving Services. They are by far the best in the business, and they set a standard that every other moving company should aspire to. This was, without question, the most pleasant moving experience we’ve ever had.Allison K.

I highly recommend Merit Moving Systems! They made our move such an easy one from start to finish. Joe, Alyson, Carlos, and Ted are a phenomenal team, well experienced, and a joy to work with. We had a complex move that went off without a hitch. Their quote was a reasonable one and I ended up paying exactly as quoted without any additional fees or charges. We are incredibly happy with our experience and plan to use Merit the next time we move!

Merit Moving Systems and Alyson Mattox are outstanding! I’ve personally used Alyson for my own local moves over the years and have continued to recommend her to my clients. Without exception, the feedback I receive is always the same: “We were taken great care of and so glad you referred us.”

Most recently, I coordinated a move for a client relocating from Palm Springs to Minnesota. It was a unique and complex job: a large estate where all personal belongings needed to be packed, while most of the furniture remained to be sold with the home. On top of that, items from multiple local storage units had to be picked up and combined with the shipment, and several large art pieces required custom crating.

From start to finish, the process was seamless. Honey, the estimator, provided a clear and accurate bid; Alyson coordinated the packers and specialized crating team; and the moving crew handled everything with professionalism and care. The delivery in Minnesota was equally smooth, with everything arriving safely and on time.

Every step reflected their commitment to professionalism, attention to detail, and genuine customer care. I’ll continue recommending Alyson and Merit Moving Systems to all my clients!

— Cory Alan, eXp Realty

We were very satisfied with our move using Merit Moving Systems and we highly recommend them. They were able to accommodate the specific date and time we needed, they seamlessly arranged the appropriate street permits to fit their large truck at our busy street, and they did a fantastic job of wrapping our furniture with protective blanket covers (including taking apart the large beds). We did not find any dings or scratches when our furniture arrived thanks to their meticulous work. We were also able to receive delivery of our furniture on time as they promised.