Robb & Messer Moving and Storage

The move was perfect. The guys were on time and professional. The quote was accurate. There were no unexpected expenses. The travel time and delivery were great. The driver was communicative and detail oriented. Nothing was lost or damaged. The payment process was seamless.

The team did a phenomenal job. I appreciate all your hard work.

I had an excellent experience working with this company and was impressed by their high level of professionalism from beginning to end. The quality of service provided was outstanding, and their pricing was fair and transparent, offering great value for the level of work performed. The team was extremely thorough and took the time to ensure every detail was handled properly, which gave me complete confidence in the final results.

Throughout the entire process, the staff demonstrated care, precision, and respect for both my time and property. They were well-organized, courteous, and clearly knowledgeable, approaching their work with a level of professionalism that is becoming increasingly rare. Communication was clear and consistent, and all expectations were met or exceeded.

I highly recommend this company to anyone seeking dependable, careful, and professional service. Their commitment to quality and customer satisfaction truly sets them apart.

***Stellar Service, Stellar Listening-Communicating, Stellar Work Ethic!

Rob & Messer Moving Company moved my 900 sq. ft office in San Rafael to Petaluma storage at the end of June 2020.

Dave Robb, the owner, listens. He listens and plans accordingly.
Listening to customers is not only smart, but is rare these days.
Dave has excellent communications skills, and has a good communication system via email and text each step of the process.

Dave has quality staff who he has trained well in working with customers. Luis was assigned to me, and sent me a message asking if I had questions before the move, and encouraging me to communicate.
When I did contact him with a last minute question, he called me back right away, and then followed up with more information: Excellent service!

**Movers: James and Gabriel are a dynamic experienced team.
Like Dave Robb, James and Gabriel listen. They planned packing and unpacking the truck BEFOREHAND, based on my concerns and needs for set up in storage unit.

James and Gabriel are young men who seem to have "old" experience. Not only do they have a strong WORK ETHIC, but they are a synchronized team who efficiently yet carefully moved my office.

Gabriel and James are courteous, and form a "hot-shot" team,
having honed their skills for years, not needing to talk too much after initial planning. When they did talk, it almost seemed like short code accompanied by hand gestures and head nods, a well-synchronized team with experiential knowledge of the moving process.

James and Gabriel were careful with my things, and practiced good safety in the office and down the stairs. Both wearing masks and keeping social distance, they moved over a hundred moving boxes, furniture, artwork, an lots of supplies and materials, going down the16 steps to reach the truck, and then 16 steps back up for the next load.

They showed the same care at the Petaluma storage. Putting down two heavy duty tarps on the cement floor first, they carefully put away furniture and boxes, having listened and planned with me initially.
I can actually go to the storage unit and work at a table with chairs to continue sorting and moving goods to my home office.

MOVING? USE ROBB & MESSER MOVING-They are full of good moves!