North American Van Lines in San Bernardino coordinates household moving with options for packing, transportation, and storage. The team provides scheduling support, estimates, and guidance on delivery and claims steps noted on the company website.
A national network with a local San Bernardino office helps streamline planning and delivery. Customers can choose only the services they need, from packing help to full transport and storage. Daily hours make it easier to reach someone for scheduling and questions.
San Bernardino, Inland Empire communities, and interstate destinations through the national North American Van Lines network.
Core services include home moving, long-distance and interstate transport, packing and unpacking, loading and unloading, and storage solutions. They also assist with basic move coordination and delivery scheduling.
Recent reviews mention helpful coordinators and patient crews during loading and unloading, with shout-outs to specific staff by name. Several customers note clear communication around delivery and claims steps. There is also a critical review citing pricing disputes, lost items, and poor follow-up, indicating inconsistent experiences. Overall sentiment is mixed, with both strong praise and notable concerns.
Horrible experience, do not try this company or you will have horrible persons coming in to your house extortion you for paying more, losing your things and having horrible customer service after. I wish someone could tell me this before but if you can, run away from this company.
Working with Juana was great! She was so helpful and so easy to work with! She works out of the San Bernardino office. I would highly recommend working with her!The movers were wonderful! They were careful with our belongings and very patient with unloading, due to not getting our keys for over an hour! They did a great job!
This company is outstanding, from start to finish, everyone was so helpful. They made sure we understood everything that was happening. Once our goods arrived they quickly unloaded and made sure if we had any damages how to report them. Great team of professionals.
Awesome experience! Raquel with Alex Moving and Storage helped my Mom with the move and made sure everything she needed was thoroughly completed in a very timely fashion. Thank you Raquel and our driver.
I reached out to North American Van Lines for a quote to move a 3 bedroom house items across country and was lucky enough to meet a very professional and friendly representative named Raquel who gave a free estimate of their services. Then our plans changed and we decided to go another route. Lo and behold, it didn't go as planned so I reached out to Raquel again at the last minute and she did not disappoint. She gathered up her team of professional movers and drivers and the rest is history. I highly recommend their excellent service...they were awesome!
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