Cooper's Professional Movers

The manager Charles is an absolutely wonderful person and will bend over backwards to help people! He got us out of a bad situation and was more than happy to help us! We will forever be grateful to Cooper's Moving and Storage thank you again, Charles for being a wonderful person and a Godsend, knowing how to conduct business and retain your customers! Cooper's is very lucky to have you!

Cooper’s Professional Movers is so far the best movers I have hired. Anthony and Keon are very professional and fast. The previous mover spent 40 minutes to break down the king size bed. Anthony and Keon got it in the truck in 15 minutes. If you are moving. Use Cooper’s and request Anthony and Keon! I forgot to mention that Keon and Anthony were very early as well. They did not waste anytime on my moving day and got the move done quick as well.

I rarely leave negative reviews, but this experience warrants one. We entrusted Coopers Professional Movers with high-value items and expected a professional level of care. Unfortunately, what we received was the opposite. Our Samsung 85” television (originally $2,999) was wrapped, but the truck was packed in a completely disorganized manner. Items appeared to be placed without structure or protection, and it was obvious that shifting occurred during transport. The TV was damaged as a result. I have photos documenting how the truck was loaded and how items were positioned. Even more concerning, two additional televisions were not wrapped at all and were transported in the back of a pickup truck without proper protection. Beyond the televisions, there was avoidable damage to our home and furniture: • Hardwood flooring at the entrance to the master bedroom was damaged during the move. This was reviewed and documented with Chris. • A solid wood TV stand/credenza (original cost $2,800) had a door broken by a mover. This was also documented and will require repair. • The carpet on the staircase was soiled and stained. No drop cloths were used, and movers did not remove their shoes. We were told this would be addressed afterward due to the weather, but that has not occurred. The consistent theme was a lack of organization, protection, and basic moving protocols. When you hire professionals — especially for valuable electronics and furniture — you expect systematic packing, protective measures, and accountability. That standard was not met. I hope the company takes this feedback seriously and improves its handling procedures moving forward.