U-Pack in Sparks, Nevada coordinates long-distance self-move transport using trailers and portable containers. You handle the packing and loading; U-Pack arranges the driving and delivery at your next destination.
Customers highlight straightforward pricing based on used space and the convenience of not having to drive a moving truck. The Sparks, Nevada team coordinates drop-off and pickup windows and places equipment where permitted. It’s a practical fit for DIY packers who want professional transport.
Serving Sparks, Nevada, Reno, and nearby communities with transport to destinations across the United States. Availability depends on equipment access, street clearance, and scheduling.
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Long-distance self-moving with trailers and portable containers; delivery and pickup scheduling; transport between origin and destination service centers; optional short-term storage at select facilities.
Reviews frequently mention smooth long-distance moves, helpful customer service, and on-time equipment drop-offs and pickups. Several customers note that pricing matched expectations and that paying only for the space used was a plus. A few point out that scheduling details can vary by hub and that container lock requirements should be checked in advance. Overall sentiment trends positive on communication and reliability.
We had a great experience using U-Pack for our 1,000-mile relocation move. The drivers were friendly and responsive, and any customer service contacts were very pleasant. My only challenge was finding a padlock that worked to secure the bulkhead. The local home store did not supply any locks which met the requirements, so my shipment was picked up without the bulkhead being secure. My items were not disturbed in any way, however, but my suggestion to U-Pack would be to provide an option to purchase a padlock during the reservation process. Overall a wonderful experience!
Start to finish this was an easy and cost effective method. Not necessarily the cheapest but for a cross country move it beats doing it yourself. The quote process is easy but each hub operates differently and scheduling isn’t as clear as it could be, knowing to call for specifics or plan to be contacted is not clear. Customer service is great and responsive. I will say the people we hired to pack did not understand how to load a trailer this large and WASTED a ton of space. If you plan to pack your self read the tips and watch the videos.
We recently moved from Albuquerque to Reno and chose U-Pack over numerous other competitors - we were not disappointed. The Company was easy to deal with, answered questions, was on time, equipment was in good order. We liked that we had 5 days to pack ourselves and time on the other end to unpack. Trailer was delivered and placed exactly where we needed it and picked up/dropped off exactly when they said they would. We only paid for the space we used in the trailer. Would highly recommend as an option to other u-pack it companies.
Everything about my u-pack experience was wonderful! Where do I start. Well, reserving was a great person to talk with. When I loaded myself I could pull the uhaul right up to the back so it was quick and simple. When I picked up my load everyone was so nice. I was charged exactly what was said and it was hundreds of dollars cheaper than anywhere else. If I move again I will only use them. I can't express enough about what a great experience it was. Especially during such a stressful time and everything went so smoothly. I highly recommend them!
I absolutely loved working with U-Pack. I would not hesitate to recommend them, and I would definitely use them again (although hopefully I will never need to). We have a tricky driveway and the driver was absolutely awesome at getting it in. I had to move my date a few times and there were no problems. We had timely delivery for both drop off at our takeoff and destination. Although it has been three days since I told them to pick up our trailer, and they haven't come to get it yet. But it really makes no difference to me...I have my stuff! I am so happy with them! Great to work with!
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