All of Texas Moving

DO NOT RECOMMEND. Back in July, my mom hired this company to handle her move. Everything was set up for a smooth process — the date was secured, a $100 deposit was paid to hold it, and the company confirmed the time the day before. Sounds good, right? Unfortunately, it was anything but. The movers never showed up at the scheduled time. After countless calls, my mom finally reached someone hours later who claimed the team was delayed due to “vehicle issues” but was on the way. She waited again — and still, no one ever came. More time passed, more calls went unanswered, and eventually, the same representative admitted that no one would be coming at all. An entire day was wasted rearranging plans and waiting on movers who never arrived or even called. The representative apologized and promised to refund the $100 deposit for the move that never happened. Fast forward four months — still no refund. Repeated calls and voicemails have gone unanswered. At this point, it’s not even about the money — it’s about accountability and professionalism, both of which were completely missing from this experience.

All of Texas moving worked with me to itemize everything I had to move. This allowed me to have an upfront price that wasn't dependent on how long the move took. Three men showed up on time and moved my entire 3bed/2bath house in under 3 hours. This included moving and loading the truck at the first location and fully unloading at the new place. I had just installed new flooring in the new house and they took the utmost care to ensure that they did not scratch or damage the floors. I would absolutely recommend them to anyone in Central Texas and I will be using them again the next time I move.

My first time using them was great. They were quick and did such an amazing job. So, when I called them this time to move again I was expecting the same service. DEFINITELY WASN'T!!! They were moving extremely slow and I felt like they were milking the clock. After 3 1/2 hrs they still hadn’t gotten everything in a 2 bedroom apartment. I told them let’s just go and start moving into the other place b/c I can’t afford much more time. They took another 3 hrs to unload and kept coming in asking for water and then pouring it on themselves outside and just sitting down. I called to talk to the manager about the service, took 3 days for her to call me back. They only gave me a discount of 150 on a 1000 bill and I still had to go and move stuff myself. Will never be using them again !!!!!!!