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Business ProfileMovers in Thunder Bay, Ontario

Armstrong The Mover (A Canada Moving Company)

Listed in Thunder Bay 89 reviews(807) 345-7396

Armstrong The Mover (A Canada Moving Company)

Armstrong The Mover is based in Thunder Bay and handles household and corporate relocations. Established in 1924, it offers local, long-distance and international moves.

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Business Highlights
  • The company describes itself as Canadian and family-owned.
  • It lists United Van Lines membership since 1989.

Service Area

Atikokan, Geraldton, Ignace, Longlac, Manitouwadge, Marathon, Nipigon, Sioux Lookout, Thunder Bay, Terrace Bay and White River.

Active Business Listing

Armstrong The Mover (A Canada Moving Company) is one of 10 movers ProsGrade lists in Thunder Bay, Ontario.

Active
Public local listing
Listing details

7 services listed, including Household moving, Corporate and office moving and International moving. Open weekdays, closed on weekends. 89 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Armstrong The Mover (A Canada Moving Company) compares with the other 9 movers on ProsGrade in Thunder Bay, using public Google ratings and review counts.

  • Has more Google reviews (89) than 7 of the 9 other Thunder Bay movers on ProsGrade.

Services Covered

7 services
  • Household movingLocal moves under 200 km, typically estimated hourly; long-distance estimates based on shipment weight and distance.
  • Corporate and office movingProject management, office furniture dismantling and installation, packing materials, budget planning.
  • International movingCustoms information and a moving coordinator for destination planning.
  • Packing and cratingQualified packers; custom wooden crates built to specifications for breakable or hard-to-handle items.
  • StorageShort- and long-term; secure, clean, climate-controlled warehouse facilities.
  • Car and vehicle movingIn some cases, vehicles travel with household goods on the moving van; otherwise, a qualified third-party carrier.
  • Sensitive electronics shipping

Reviews

What customers say

Two customers praised careful handling and efficiency: one recalled a quick quote and helpful service, while another said a washer and fridge arrived without scratches after a 15-minute delivery. One customer reported a lost crib and smoker, an irreparably damaged table, and a policy offering only half the claimed cost upfront, with further reimbursement after a receipt; another said an appliance delivery broke a storm door and the company refused to repair or pay for it. A separate customer said a refrigerator the vendor had shipped weeks earlier was found damaged on the mover’s dock; a replacement delivery was repeatedly postponed, leaving the customer without a fridge or answers.

Customer Reviews

AmandaFindlay17

Moved across the province, spending thousands of dollars. The company lost a crib and smoker - and refused to reimburse the full amount upfront. Stated ‘as per policy’ the will only pay half the claimed cost upfront and will reimburse after providing a receipt. They also ripped apart a table resulting in it being irreparable, and did not fully disassemble the base to another table which lead to damages. No consideration for the money we just spent to move using this service, expecting we just have another thousand plus dollars to replace the LARGE smoker that disappeared. Brenda O, the claims examiner we had to deal with was rude, and dismissive. Extremely unimpressed and disappointed in this service and would not recommend. This company does not care about you or your belongings, only your dollars.
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T Frase

Great experience with Steve and the Armstrong team, they made our move a lot simpler. Steve asked all of the questions and gave us a quote quickly. He answered all of my questions, and their drivers took great care of our items. They loaded quickly and carefully, were very professional and helpful. Pricing was great too. There’s a reason these guys have been around so long! Thanks again guys
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Joshua Wentzell

Steven and Justin did an amazing job of delivering a washer and a fridge. They went above and beyond to make sure no damage was done and were very efficient! Job done in 15 minutes with no scratches to washer or fridge. Best moving company I’ve ever used.
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Rebecca Levac

My 92 year old mother has been without a fridge for over 4 weeks. After 2 calls they finally located the fridge on their dock (which the vendor said had shipped weeks prior) so it was sitting on the dock. After two requests for a dock search it miraculous showed up the next morning damaged. When the vendor offered to have another one sent out immediately, delivery was once again post-poned over and over. Still no fridge, no answers and no one offering to rectify the delivery situation. Very unhappy with both the vendor and this company that they use for delivery. Do better
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Sarah Dyce

I hate to leave poor reviews but after getting the go around with 0 accountability I have no other choice now. Their delivery team broke my storm door during an appliance delivery. They removed both exterior doors without my consent, re-installed incorrectly and the door completely fell off a couple of days later after 0 use! The company refuses to pay for or fix the door. Photo attached of completely bent hinges after the storm door completely broke off. Gave me three different excuses which all don’t line up with the true sequence of events… including that they didn’t even remove the door (which they did)! I now do not have a rear storm door because of them. Will not use this company again in the future and do not recommend them to anyone. Highly disappointed.
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Frequently Asked Questions

What information does Armstrong The Mover need to guarantee an estimate?

Its consultants guarantee estimates when they have all necessary information. That includes everything being moved, such as storage contents and items collected from other locations.

Can customers pack some belongings themselves?

Yes. The company recommends self-packing unbreakable items such as linens and books; owner-packed items travel at the owner’s risk.

How does Armstrong The Mover document a delivery?

The driver provides an inventory check-off listing, and delivered items are checked against it. Loss or damage can be noted in the delivery exceptions section.

Will its crew remove items secured to walls?

No. The crew does not remove items secured to walls, including paintings; customers are responsible for removing fixed items.

Are there dangerous goods Armstrong The Mover cannot transport?

Some dangerous goods are prohibited, and items that pose a hazard must be disclosed. Examples listed include gasoline, propane tanks and ammunition.