aviva kellman
Horrific moving experience — dishonest, unsafe, and deeply unprofessional.
I hired KM North Moving through iMoving, who promised a “white glove, full-service” experience. What I actually got was chaos, deception, and property damage.
The crew arrived unprepared and without the specialized boxes and materials I paid extra for — no wardrobe boxes, TV boxes, or bubble wrap. They used my own towels, blankets, and supplies to wrap fragile items. My furniture and glass tables were carelessly packed, several pieces were damaged, and basic safety standards were ignored.
Worse, the movers smoked cigarettes and marijuana on my property, refused to pack certain items included in my contract, and mocked me for expecting the “white glove” service I paid for. They left the job unfinished, my home in disarray, and yelled at me until I signed off just to make them leave.
When they delivered to my new home, they parked illegally, hit part of the building, and argued loudly with neighbors. Afterward, the owner continued to call and text me and my sister for days — to the point that I felt unsafe.
This move caused financial loss, property damage, and emotional distress. I had to pay for additional labor, cleanup, and repairs after they left. Despite their promises, I cannot find evidence that KM North Moving is licensed or insured.
Do not hire this company.
DO NOT HIRE THIS COMPANY. They are dishonest, unprofessional, and completely unfit to handle people’s belongings or enter their homes. I strongly urge others to verify all credentials and avoid this nightmare.