Storage Scholars is a Winston-Salem, North Carolina–based moving and storage provider centered on student schedules and campus logistics. Services are organized to simplify end-of-term pickups, secure storage, and start-of-term deliveries.
Designed around campus calendars, the service bundles pickup, storage, and delivery to reduce move-day logistics. Centralized support helps coordinate scheduling and updates by call, email, or text Local experience that helps homeowners across Winston-Salem, North Carolina compare a more region-aware provider.
Service focuses on Winston-Salem, North Carolina campuses and nearby neighborhoods, with operations at partner universities in additional cities where programs are active.
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Services include dorm and apartment pickup, labeled packing supply kits, short-term and summer storage, scheduled delivery, and student shipping options to and from school addresses.
Reviews frequently mention smooth campus pickups, timely returns, and helpful communication via multiple channels. Positive feedback notes staff who correct order issues and keep students updated. Critical reviews cite missed or rescheduled deliveries, slow response times, and disputes over damage claims. Experiences appear to vary by campus team and time of year.
Did not confirm my drop off like they said they would in June and charged me $300 the following August. Then did not schedule the drop off 2 more times leaving me with no items for 3 weeks. When they finally dropped off the items their mover had the audacity to try ask for my instagram using my number provided to them by the moving company. Horrible communication between teams as well. Takes hours to get back to you when they “contact their team lead” and loves to pass issues off to anyone else on their team. Horribly unprofessional.
Remarkable customer service. I really like how easy it is to email with the employees about any concerns. Jan made quick work of a mistake with one of my shipped boxes and quickly corrected it. To her and her team they did a phenomenal job with making sure orders were marked correctly as filed.
Storage Scholars provided absolutely stellar customer service from start to finish. Every interaction was smooth, professional, and genuinely caring. I especially want to highlight Divine, who went above and beyond at every step. The entire process of moving in and out of my dorm felt very personal. I especially appreciate the attention to various points of contact (call, email, text) to ensure I received essential messaging. At the end of the day, you can really tell that customer satisfaction is their number one priority!
They shattered my $400 TV and reimbursed me $24 for it. The TV was carefully wrapped in several layers of bubble wrap and towels. It would literally take effort to destroy it as much as they did. I geniunely don't understand. Not to mention the TV was Boxed in print labeled "FRAGILE" and "HANDLE WITH CARE." The customer service is awful, too. They don't care about your belongings. If you want the things you are storing to remain in tact, I advise you find a different company.
Using Storage Scholars in St. Louis made my moving process smooth and hassle-free. Their efficient service took care of storing my belongings while I was away, and when I returned, everything was delivered right on time. The entire process was seamless, from pickup to drop-off, allowing me to focus on settling back into campus life without worrying about my items. Storage Scholars provided peace of mind and convenience during my transition, making it a great experience.
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