Stephen's Edge Painting

I am actually surprised of all the good reviews after the service that we received. In the summer of 2022 my partner and I hired Stephen after getting possession of our house. We wanted the baseboards, window trim, door trim, and our kitchen cupboards painted, they were all original oak wood. We asked if it could be done before we moved into our house at a certain date that was given, and we were told it could be done. It turns out that there was not enough time for all to be done with all the other jobs they had on their plate and our painting was rushed. We actually had to say we were moving into our house the day of (because they were still there even though we gave the move in date) and we wanted them out because they should’ve been done already and we had to move our stuff in. I was told the paint would last forever and since then it has been chipping. It looks terrible, you can tell by some pictures I just took that there was not enough coats of paint. Also just very clearly missed spots. To say I’m disappointed in the work that was done for the money that was paid is an understatement. Also I use a different name on here, so don’t say you never worked with me.

I found him on Google, and reached out to him. He responded quickly and was extremely helpful and friendly. He was able to come down to give a free estimate promptly and was able to do the painting the same weekend. Overall excellent communication back and forth and extremely happy with the result. And really reasonable pricing! Highly recommend and I will definitely use his service again.

I'm sorry to have to give this review, however I would've appreciated knowing this before hiring as I did so based on the great reviews here. Pretty disorganized. Forgets what was talked about and doesn't reference the quote given for the job. (the kitchen was forgotten until they were reminded). Paint on wood banister even after final touches. I found paint splatters on my linoleum when I mopped afterward. Just sloppy and attention to detail was lackluster for hiring a professional. We were told that they triple-check their work, but I had to point out really obvious things that needed touching up. (paint on the trim, banister, and part of the wall that was missed) After 8 days I just wanted the job completed. Especially when it was said on day 3 that they were pretty much done. I knew I could remove the paint myself in less time. Which I did with rubbing alcohol. On a positive note, Miguel who painted the kitchen did a really great job. He painted it in 1 day. He was clean, professional, and really friendly. edit: The paint on the banister was not there prior to the job. The house was painted 7+ years ago and paint would not come off easily with alcohol if it was. The paint is the exact same colour that was painted and not the original. Pictures included.

I wish I could write a more positive review for Stephen's Edge Painting because we really liked Pete when we met him. After finishing our house build, the plan was for my husband and I to do the painting ourselves, but after realizing it was going to take us too long, we contacted a couple of painters to get quotes. We liked Pete immediately but ultimately chose him because he could get it done quickly. However, his subcontractors rarely showed up when they were supposed to and our job took weeks longer than we were told it would; more than once, Pete was surprised to hear that the painters hadn't been there. Our kitchen install was delayed twice because the paint wasn't done. I think that they did a decent job, however they stacked the doors too soon after painting and caused quite a few marks/peeling. For the "touch up" day, we identified several areas needing fixes, as instructed by Pete, including some instances where the painter's tape peeled the paint off. The guy fixed maybe a third of the areas that were marked, and then he left without saying anything (we were there at the time) and never came back. We withheld $300 from our invoice, saying we would pay the balance when the touch-ups were completed, and never got a response from Pete. What's more, after we moved into the house, we realized we have white paint sprayed ALL over our windows.