Orkin

Allan in albuquerque is great. The only issue I is they cancel last minute. I have had them the last 4 years. I pay just under 50 a month. They come out every other month unless you are having issues. They will come out as often as needed to control those problems. I dont have any insect problems in my home.

Absolutely the WORST! I had a previous review with a one star review over their sketchy business practices and the twisted way the billing was explained. It went on to say how completely unprofessional the technician was and how unprofessional and unhelpful the office staff was. I got a response back from the owner with an apology and they want every customer to be treated like family. Oh that is hilarious - I hope you do not treat your own family the way we were treated. We were also told to call the office for resolution on the billing. That was even more hilarious. We were told the owner is unavailable, got several different answers but never a resolution. Let me break it down - we were told we are billed two months ahead but billed every other month. Understood - Yet, here is the kicker we were two months past due but still billed and charged for the upcoming months! Make it make sense. The best part is after we tried multiple times to not only get a straight answer we did try to resolve our bill which didn’t happen because the office staff is ridiculous! The kicker, you sent me to collections. Ya, treated like family is a joke. There was never ever any way we were going to get this resolved. You are worse than the government - instead of just admitting a mistake was made on your part and just fixing the issue and giving a straight answer the preferred method is to keep twisting your excuses and blame the customer. Calling the office is pointless so good luck with collecting your past due bill when you billed me and collected two months ahead for service!!

Orkin tech AJ was professional and personable and did excellent work. The Orkin scheduling team and customer service always so polite and friendly regardless of who takes your call. Definitely pleased with the service I received at every level!

I called around to get different quotes before I decided to go with Orkin. By far they were the most professional and gave me the most information. The person I spoke with was extremely knowledgeable and gave me the best price over the other companies. Alexandra came to our house and was very thorough. She took her time and made sure I was happy with the service. She was great and comfortable with my dogs (big and little). Overall very happy with Orkin.

Jason is our new Orkin service provider and we really like him. He lives in the same area as we do, and is very familiar with the bug population here. He does a great job and is super respectful of us and our pets. We have enjoyed our MOSTLY bug free environment for years. Thank you Orkin for hiring good, hard working individuals. I would recommend this service.