Croach Pest Control

Not impressed and definitely not worth the money. The first tech who found the mice was awesome, but isn’t the person who came for our services (not so awesome). We complained and they said we didn’t have any other options. Also, I was rushed into signing the contract and had to pay $200 to cancel our plan. Make sure you know what you’re getting into before you sign. There were too many miscommunications between the office and the techs & we had an issue almost every visit, AND still got bugs! $119 bi-monthly for nonsense. Lesson learned.

Croach is the worst kind of company. They use aggressive sales to get you to sign up for a service plan that can't be cancelled without a huge fee. They do a bad job. The number of bugs on my property now is the same as before I started with them. They had no effect. One time I wanted them to get rid of a wasps nest in my bathroom vent. The dude came over and sprayed bug spray into the vent and left. He was here for like 40 seconds. I could have done that. For this I missed half a day of work. They always schedule service during the day and tell me I need to be home, and they won't even tell me what time. I HAVE A JOB. I can't do that. For my most recent scheduled service I couldn't get home for it, because again I have a job. So the guy skipped the back yard, the garage, and the whole inside of the house, but they still charged me full price. They did offer to come back for the rest but...I have a job. This service was also a month late according to the schedule they initially promised me. So after all this I called them to cancel because of the scheduling frustrations and their complete lack of effectiveness, and was told....oh excuse me, REMINDED about the huge cancellation fee. It was in the fine print (but not verbally mentioned) when I signed up. I told the person on the phone my legit reasons for wanting to cancel but they didn't care, they just wanted the money. Stay away from Croach. When a company's business model includes recurring service that can't be cancelled even when a customer is very unhappy, that's a red flag that shouldn't be ignored.

Their employee hit my dad's truck left a dent and didn't care. He proceeded to get into my face and make a scene. His name is Ayo he is about 21 years old. I am sorry for anyone who gets this kid. He is so disrespectful and rude I don't know how he works for them. The dent on his vehicle and his license plate. Will not be sharing pics of the giant dent on my dad's white truck.

I have been using crouch for about a year now. Not really pleased with their service, as their primary job is to kill spiders, and it's the one thing they can't seem to kill. Attached is a sweet photo showing where my bushes wrapped in spider webs. You have one job Croach! Kill spiders!