Ninefold Pest

kendra birchfield on Ninefold Pest

I love Greenway. We’ve been using them for about three years now absolutely love!! Anytime we have a question or need assistance They are always here. Samuel is amazing very helpful and he does his job very well. I would recommend this pest control company.

Sandy Wilborne on Ninefold Pest

So very satisfied with a visit yesterday by Elion! I was not at home but he kept me informed of his arrival time and even provided a video so I could see what he inspected. I texted him with a question and he immediately responded. Great service, very respectful of my property (he made sure my back gate was securely closed when he left) and super easy to communicate with. I would certainly recommend him and Greenway Pest to others.

Joyce Jean Copeland on Ninefold Pest

Erika Jackson gets five stars for her review today. She was friendly, knowledgeable and did a very good job around my house. Also very polite. I appreciate techs like her.

Kate Sides on Ninefold Pest

Izai was wonderful! I had a great experience with Greenway Pest Control. The technician was patient, kind, professional, and extremely helpful throughout the entire process. He took the time to explain everything clearly, answered all of my questions without rushing, and made sure I felt comfortable with the treatment plan. It’s rare to find service that feels both knowledgeable and genuinely customer-focused. I highly recommend Greenway Pest Control to anyone looking for reliable and respectful service. Also a special shout out to Daniel and Solomon who I connected with prior to this appointment.

Jay Tidwell on Ninefold Pest

We have had the worst experience with this company and would highly recommend to NEVER use them.

We started using them almost a year ago when a salesman came to our door. We were excited about all the services they offered even though we thought it was a little expensive. The first few months everything was going pretty good and Greenway was doing a good not great job; however, about April of 2025, Greenway's services began to really fall off. The technician would come to the house and stay 5 or 10 minutes and do very little then leave. We had issues with spider webs, pest, and the mosquitos were awful. I called them several times and told them that we were not happy with services. In addition to calling them, I began to e-mail them starting around May 13, 2025 complaining of numerous spider webs (see attached photos), pest, and mosquitos. I asked that they come respray, which is what there guarantee says they will do, however, I was told in writing twice that they could not respray. This was a lie, which I confirmed with a manager. The manager also told me that two of the customer service reps had been let go because of similar situations.

I sent at least 8 written correspondences and had several phone calls over the last 5 months trying to get Greenway to provide the services they agreed to in the contract; however, they never would and never came out to respray or correct the issues. I was left with no choice but to cancel the Agreement on Sept. 11, 2025, which was confirmed in writing and with a phone conversation with a manager, who is no longer working with Greenway anymore. Apparently, they canceled my service like I requested, but they still charged my credit card for the month of October even though they did not perform any services in October. After two lengthy conversations with another account manager the past two days, she confirmed and apologized that they did not do what they were supposed to do; however, she said there was nothing she could do about it. She further stated that if I still wanted to cancel, I would have to pay the cancellation fee, and they would not refund the $140 October payment.

Lastly, this is a franchise and there is no way to speak with anyone local. All numbers send you to there national call center. I asked the manager if I could speak to someone local and she said no.

This is a terrible company and I would never do business with them.