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Taking CallsPest Control Companies in Charleston, South Carolina

Palmetto Exterminators

Taking Calls in Charleston Today 4.80 (1,288 reviews)(800) 585-8019

Palmetto Exterminators

Palmetto Exterminators provides pest control for Charleston homes and businesses and has served the area since 1960. Its quarterly program uses Integrated Pest Management: the initial service includes an interior and exterior inspection and treatment, with later visits focused on the exterior.

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Business Highlights
  • Palmetto Exterminators says its Pest Control Specialists are trained, licensed and insured.
  • Palmetto Exterminators is Quality Pro Certified by the National Pest Management Association.
  • Palmetto Exterminators says it will retreat covered pest problems between visits at no extra charge.
Service Area

Charleston, West Ashley, Downtown Charleston, James Island, Daniel Island, North Charleston, Mount Pleasant, Johns Island, Hanahan, Summerville, Ravenel and Hollywood, plus surrounding Lowcountry communities.

Local Business Taking Calls

Palmetto Exterminators is one of 6 pest control companies ProsGrade lists in Charleston, South Carolina.

Taking Calls
Taking calls through ProsGrade
Listing details

9 services listed, including Quarterly residential pest control, Specialty pest treatments and Termite control. Open weekdays, closed on weekends. Rated 4.8 from 1,288 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Palmetto Exterminators compares with the other 5 pest control companies on ProsGrade in Charleston, using public Google ratings and review counts.

  • Has the most Google reviews (1,288) of the 6 Charleston pest control companies on ProsGrade.
  • One of 6 Charleston pest control companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

9 services
  • Quarterly residential pest controlAnts, roaches, spiders and other common household pests; German cockroach treatments may require separate service.
  • Specialty pest treatmentsBed bugs, German cockroaches and other nuisance pests.
  • Termite controlInspections and treatment, with Retreat-Only and Repair & Retreat coverage options.
  • New-construction termite pretreatmentBorate applied to exposed wood after framing is complete.
  • Real estate termite and WDI inspectionsCL-100 and WDI reports; inspections for subterranean and Formosan termites and powderpost beetles.
  • Mosquito controlYard barrier treatments about every four weeks during mosquito season, plus special-event treatments.
  • Mosquito misting systemsLandscape systems with digital timers, seasonal activation and winterizing.
  • Rodent controlHouse mice, roof rats and Norway rats; indoor mechanical traps and secure exterior bait stations.
  • Commercial pest controlServices for retail, lodging, restaurant services and warehouses.

Reviews

What customers say

Several customers praise technicians’ friendly, polite and thorough work; one credits David Cole with welcoming walk-arounds to flag concerns. One customer reported that a quarterly visit left spider webs and mud-dauber debris behind, and said the complaint went unanswered while the company was attempting to send the disputed balance to collections.

Customer Reviews

Elizabeth Pettit

We’ve always had a great experience with Palmetto Exterminators! Their quarterly treatments have helped get our palmetto bug situation under control which was a problem as soon as we bought this house (old house/lots of cracks!). Stephen was pleasant and through today and always. Thanks!
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Dana Polk

I’ve been using Palmetto for many years. Huge shoutout to David Cole! David is always extremely friendly and knowledgeable. He always has the best attitude, which matches the smile he keeps on his face! I truly look forward to his visits. Also, another shoutout to Devon in the office. Anytime I’ve had to call for any reason, Devon is extremely helpful and makes sure everything is taken care of. I highly recommend this company!!
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Karen Braddon

We have had Palmetto Exterminators for termite inspections and treatment for 20+ years.They have always been prompt and respectful. Two years ago we added PEST CONTROL. David Cole has done a fantastic job and always welcomed me to walk around the house and garage to point out any issues. My husband and I are pleased and have seen the roach population diminish significantly. We would highly recommend this company.
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Ronnie Scarboro

Derik Dickens was not our regular technician but he exceeded our expectations as if he was! He was professional and polite. He listened intently to my concerns and did a very thorough job. If Palmetto continues to employ technicians like Derik as well as our regular tech you have earned customers for life!!! Keep is the great work! Oh and let me not forget the office staff they are so very accommodating! Those women are the best!
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John Kouten

Hard to believe this is the same company. Service has fallen off a cliff. I've had a quarterly service scheduled with them for years. This past August, a technician came out and left my home in worse condition than he found it. Claims he removed exterior spider webs (clearly didn't). Broke up a mud dauber nest and left broken clumps of dirt all over the windowsill. Then, they send me an email asking to reply with any feedback. Did anyone reach out to me when I reply expressing my dissatisfaction? Nope. Next, I called them to cancel my service and they say I have an unpaid balance for this service. I explain again the poor service and why I will not be paying for it. They still seem to think they are owed for leaving my home in worse shape than they found it. Attempting to send me to collections because I refuse to pay $89 for poor service. Do better Palmetto.
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Frequently Asked Questions

Does Palmetto Exterminators use long-term pest-control contracts?

The company says it does not lock pest-control customers into long-term contracts.

Does a homeowner need to be home for a quarterly visit?

Usually not after the initial visit. With gates accessible and pets safely inside, the specialist can complete the exterior service and provide a report.

What preparation does Palmetto Exterminators require for bed bug treatment?

The preparation checklist calls for washing clothing and linens and moving furniture at least 18 inches from the walls. People and pets must leave the treated area, then stay out for at least four hours or until products have dried.

Does Palmetto Exterminators handle rodent-related repairs?

At most locations, it does not offer structural repairs, entry-point sealing, wire repair, insulation replacement or sanitation of contaminated spaces. Technicians can point out vulnerabilities.