Local branch for Terminix serving Collierville with inspections and treatments for common pests and termites. Contact for scheduling and plan details.
Local branch presence with scheduling through the Collierville office. Technicians provide inspections and treatment recommendations based on property conditions.
Collierville and surrounding Memphis-area neighborhoods.
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General pest control, termite inspections and treatment, roach control, and seasonal pest prevention. Service plans and visit frequency are set based on the property’s needs after inspection.
Recent reviews often mention thorough inspections and clear explanations from technicians, including termite checks and roach guidance. Positive comments note professionalism, punctuality, and good communication. Some negative feedback cites unwanted or confusing appointment texts and difficulty with account or billing changes. Overall ratings skew positive, but scheduling and administrative follow-up are recurring concerns for a subset of reviewers.
He did a great job checking my house for termites.
First, I keep receiving texts from Terminix techs saying they are coming to my house for an appointment the next day. These are appointments that I have NEVER requested. My original appointment, the technician did not show up within the time slot, and I missed time from work for NOTHING. Ever since they've been reaching out with appointment times that I have NOT requested. Tonight, I got a text from PHILIP CLARK saying he was coming to my house for an appointment. I responded that I will not be home and he needs to not show up. He then calls me and for the first time someone explained that the service requires 3 appointments from three different techs. Terminix NEVER communicated this to me. Philip asked if he could still come out for the appointment. I said no because I am sick of the poor communication from Terminix. Philip then got emotional and told me don't go online and set appointments I don't want then hung up in my face like the rude crybaby he is. Again, I never requested an appointment beyond the first one that didn't show up. Nobody at this business can explain why appointments are being set for me that I did not request. I'm glad I told him no because I wouldn't want someone like him in my home anyway. Philip is the reason I will never use Terminix.
I've been a customer with Terminix for greater than 20 yrs and always 5 stars satisfied with their services. They are customer focused, professional, punctual and provides great, clear communication and that makes me feel confident in the work performed and also in the Technician. Kudos to Ms. Alexis with Terminix!
A thorough sweep of the house. He was friendly and knowledgeable about roaches. I enjoyed hearing interesting fact and tips he gave. ??
If I could give zero stars, I would. My father passed away In June 2024. Terminix has refused to terminate his account, even after being told otherwise. We just received another bill today. This place cares about one thing and one thing only - your money! Run from this business folks. Find a local company!
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