Terminix

First, I keep receiving texts from Terminix techs saying they are coming to my house for an appointment the next day. These are appointments that I have NEVER requested. My original appointment, the technician did not show up within the time slot, and I missed time from work for NOTHING. Ever since they've been reaching out with appointment times that I have NOT requested. Tonight, I got a text from PHILIP CLARK saying he was coming to my house for an appointment. I responded that I will not be home and he needs to not show up. He then calls me and for the first time someone explained that the service requires 3 appointments from three different techs. Terminix NEVER communicated this to me. Philip asked if he could still come out for the appointment. I said no because I am sick of the poor communication from Terminix. Philip then got emotional and told me don't go online and set appointments I don't want then hung up in my face like the rude crybaby he is. Again, I never requested an appointment beyond the first one that didn't show up. Nobody at this business can explain why appointments are being set for me that I did not request. I'm glad I told him no because I wouldn't want someone like him in my home anyway. Philip is the reason I will never use Terminix.

I've been a customer with Terminix for greater than 20 yrs and always 5 stars satisfied with their services. They are customer focused, professional, punctual and provides great, clear communication and that makes me feel confident in the work performed and also in the Technician. Kudos to Ms. Alexis with Terminix!

If I could give zero stars, I would. My father passed away In June 2024. Terminix has refused to terminate his account, even after being told otherwise. We just received another bill today. This place cares about one thing and one thing only - your money! Run from this business folks. Find a local company!