Terminix

I feel For the first since I’ve been fighting the pests inside my home ( 4 yrs )that I’m finally getting the service I thought I could get . I finally feel that I’m on the way to ridding them. The professional that came today took care of business. This was her 3rd trip to my house and I can’t do nothing but give credit to her for her work.
Very respectful, professional like all the others BUT I felt she listened to me and attacked areas aggressively.
She marked every box in a positive. She laid out enough medicine that will be hard for them to survive.
I know it takes time but I know it’s off to a great start.
I went to Terminex because of how I thought they would do and approach the whole situation.
And I was not let down . A+ She gets all the credit for how things are finally going

Absolutely awful experience, massively unprofessional behavior. After they rescheduled our appointment multiple times we received a call with less than two hours notice they would be arriving for an in-depth service which requires moving EVERYTHING out of the kitchen area. I sprang into action, disregarded my days plans and made it happen, covering every available spot in my home with pots, pans, and seasonings only to find the tech, Christopher, has stopped answering his phone & is MIA. The office administration could not contact him, and after they contacted the main Terminex office, found he had gone completely silent on them as well. Now it is 9 pm, my kitchen is scattered around my home, I can’t sleep in my bed which is covered in my glassware, and there is no information on when we will be attended to. They called and asked for us to make a huge accommodation for THEIR schedule then completely ghosted.

Had a rat that gnawed Through the facia board of my house and got in the attic. He spent some time up there, and at night would spend time in the walls, scratching around. I knew it was a rat because I saw him outside, sitting on top of one of my Hurricane shutter cases. I called Terminix, and they came out and did some type of inspection. The man says yeah you got a rat. So what he said is I have this package and I can go around and cover up all the weep poles and any kind of openings up by the roof and everywhere else Around the House and we’ll get it sealed very tight. And I will use some type of a foam so they can’t get in. I wondered about that Because I figured they could chew through a foam also even if it did dry up.. Anyway, he said they’d do that and then they would put some rat traps in the attic. They did put three of them up there. They did go around and put some foam in areas up near the roof and weep holes , but I trusted if they would do all of the weep holes.and things that they said they would do it took them long enough to do it, And when I was out doing yardwork, I found that maybe a third of the holes and weep poles were covered. That did not make me too happy. They had also told me that if I found any dead rats, whether they were in the attic traps or in the yard, they would come and dispose of them and that they Come and check on the traps every three days or so. They never came and checked on the traps. And I never caught a rat in the traps. In the attic, and one day I did find the rat dead in my yard. I called them and asked them to please come dispose of it and they just flat out refused. I only had to pay $1600 for all of this. Well, that package was finished and I figured that was that and I would never use them again. Then a few weeks later., A man technician came to my door with the spray cans and things, and he says I’m here to do your quarterly. I said what quarterly he says for the Interior of your house spraying. I said I did not sign up for that and he said yes you did. I told him I did the rat process Only, and I was not interested in any more of their products or packages. He said oh no, you did., And I said no, I didn’t. It took me it seemed like a year to get these people to quit bugging me and stop threatening me about paying for this service. I finally got them to understand that I did not buy this service and I didn’t want it, and I did not want them at my house, performing any types of services Again. I don’t know if they do this to everybody, but they did it to me , so if I would keep an eye out, if you ever have to have a service like mine., so they don’t try to rope you into other services and get you to pay for them. I almost thought I was going to have to take legal action to get them off my back. So all I say is just beware.