Neighborhood-focused pest control serving homes and small businesses with routine maintenance and targeted treatments. Known locally for responsive communication and on-time visits.
Local presence in Northlake with service across Denton-area neighborhoods. Reviewers frequently note quick responses, clear communication, and courteous on-site service. Maintenance options help prevent recurring issues.
Northlake-based service with coverage across Denton and nearby communities in Denton County; call to confirm service to your address.
General pest control, interior and exterior treatments, cobweb and wasp nest removal at entry areas, ant treatments, and recurring maintenance plans for residential and light commercial spaces.
Reviews commonly highlight fast response times, courteous technicians, and helpful follow-up after service. Several customers mention effective treatments for ants and general pests, plus tidy exterior cleanup like cobweb removal. A small number of reviews raise concerns about communication boundaries after cancellation. Overall ratings trend positive for responsiveness and professionalism.
The best pest control company in the Dallas-Fort Worth area. Served by a family ownership and his owner Erik Hernandez is the best. His professional service is unique and always follows if everything is running OK with the services given by his employees. Thank you Erik for everything and thanks for answer all my messages always.
After canceling due to poor service, the owner rang my doorbell multiple times, peered through our front window into the house (caught on Ring camera), called/texted/WhatsApp repeatedly even after I said I was busy and would call later, and ignored my ‘please stop calling’ request. The owner even figured out where I work and mentioned my CTO’s name in his text, which felt like stalking and deeply intrusive. Have full logs and video.
We are so grateful for Erik! He went above and beyond removing cobwebs by exterior entrance and removed a dirt dauber. The pest control service for our new dental office (Sacred Smiles)was definitely what we needed before we open to our community. Erik has an incredible personality, is efficient and cost friendly! Every business needs "It's Bugs or Us Pest Control"Thank you!
Absolutely recommend bugs r us! They are quick to respond, take care of you and not to mention the owners and their employees are such kind people! The first time I called them I was having a panic attack from having maggots in my kitchen and they came to the rescue quickly, another time Erik helped my ant problem at my office quickly as well. They also came quarterly for maintenance and always were respectful to my home and kind! Highly recommend :)
LOCAL Family owned, multi generational business. Very straight up and honest. Erik went over and above in services for my rent house in Justin, TX! Programmed this one in my phone for all my future pest control needs.
Share your experience with this business. Reviews are moderated before they appear publicly.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.