General Exterminating & Outdoor Services

Pretty disappointed with this business. We had paid for a flea exterminating service and were happy to invest because my husband had met the owner previously thought he was kind and we very much prefer small town businesses to large corporations. After the first treatment, the problem got much much worse so we asked them to come back (as is their policy) the second treatment where the gentleman applied more spray nearly eradicated the problem but we still had a few lingering pests so we called a third time asking for one last treatment. I will say the person that came the first two treatments was very very friendly, and had we not had further issues I definitely would have stuck with them for any future issues and given a five star rating. However, the lady that works the phones had an attitude with my husband from the start and was blaming him for the treatments not working (which again, the second treatment almost solved the problem). After the third treatment I had to quickly run into my house (literal seconds after the person who treated it left) to grab something and noticed that the floor that was in my bedroom was not at all slick and did not appear to be sprayed, when you can CLEARLY tell what the floors look like when sprayed. My husband called to see what happened and was told “he said he sprayed and if you want someone to come back out you’re gonna have to pay.” Very disappointed, we did go out and get our own spray and are now on the search for another company to go with if this problem persists and for routine pest control services for the future.

I had a massive yellow jacket hive on the second floor just under the roof and you could hear them in the walls inside the house. They were able to come out the next day and get it taken care of in no time. Luis was knowledgeable and probably the most polite guy I have ever met. He explained everything he was doing and assured me that they would be out right away if the bees were not fully wiped out. They better make sure they keep that guy and give him a raise. He's a good one!