Defend Pest Solutions- Fargo

We called them a week ago to let them know we need our basement treated for mice. We were told he'd be by today 12/30/25 to treat for mice. We reminded them and confirmed it was for mice via text on 12/29. I call at 12pm on 12/30 asking for a time frame. The receptionist said "he has a few jobs before you, he'll call when he's on his way." He didn't call. I waited all day. He showed up at 5:34pm to say he didn't have anything for mice. I told him not to come back and not to worry about it. He argued with me and told me I could have picked a time. No one ever offered that. This subscription is terrible. They just randomly show up and give a 24 hour notice. That's not good enough for some people. We will not be using your service ever again. Ill make sure I let my neighbors in Rose Creek know what your technician acted like on my front steps.

Service was good for the first 2 years we had it, but the last two times they have had to come back 3 times each to finish the job. Forgot to spray the yard, didn't spray the garage as requested, missed bait traps... and more. Thankfully I was able to verify all these misses with my security cameras. Unfortunately the number of times I have had to call, reschedule and re-coordinate are were no longer worth the value.