From the Witt Rd. office in Frisco, this team focuses on inspection-led pest control with clear communication before and after each visit. Customers often highlight punctuality, thoroughness, and technicians who take time to explain findings and treatment steps.
Customers note consistent communication, advance emails before visits, and technicians who take time to explain options. On-site inspections guide focused treatments rather than one-size-fits-all plans.
Based in Frisco and serving surrounding communities in Collin and Denton County, with nearby coverage shown on the company’s site for areas such as Plano, McKinney, Dallas, and Flower Mound.
Routine pest prevention, targeted treatments after inspection, rodent assessment and entry-point identification, interior and exterior pest applications, and follow-up service based on activity.
Recent reviews frequently mention thorough inspections, clear explanations, and proactive communication before each service. Many name specific technicians for being on time and addressing concerns in detail. Several note effective follow-up and tailored plans, including rodent entry-point sleuthing and targeted interior/exterior applications.
William at Massey has finally given me hope for my 4-year rat problem that has really escalated lately. We had sealed every conceivable place that we could think of prior but it was William that really looked hard and went the extra mile and when he discovered droppings in a specific place it reminded me of work done on a faux wood wall 4 years ago where there were two bricks removed and apparently never replaced. Finally we have a plan to get the rats out and will close hole a week from now. So thankful for the opportunity he gave me to finally solve this problem.
Charles completed my quarterly service yesterday. He is always professional, thorough, and addresses any request I may have. An email from him the day before each service allows me the opportunity to let him know of any concerns prior to treatment.Thank you, Charles, for consistently reliable Pest control service.
Charles at Massey’s is fantastic. He is always professional, on time, and very knowledgeable. He explains everything clearly and will work with your schedule and makes sure the job is done right. You can tell he truly cares about his customers. Highly recommend him.
I just have to say that the service that we were received from Charles and Michael was absolutely outstanding. Not only were they on top of it but they also communicated very well, I felt heard and the bugs are on their way out! It’s nice that these guys take pride in their job and actually connect with the client. Wish you all the best. Thank you so much for helping us out.
Donald has been absolutely amazing! He is incredibly knowledgeable, attentive, and thorough in everything he does. You can truly tell that he cares about his job and takes pride in making sure everything is handled properly. He takes the time to explain things, answer questions, and ensure residents feel comfortable and taken care of. We are so grateful to have him servicing our community. Highly recommend!
Share your experience with this business. Reviews are moderated before they appear publicly.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.