Radix Pest Solutions

The customer service giving by the tech Ms. Yvonne and her coworker was exceptional. Let me just say I called early 10am and they was at the home within 30mins. Professionalism was top tier especially the customer service with communication letting My family know step by step of the process and what need to be done. If you need a pest control please contact this company fast, efficient and they care about their customers. Put my mind to ease with issue I was having. Best Pricing ever compared to all the other companies who gave me runaround

Exceptional service when it mattered most!

I had a pest emergency and Radix Pest Solutions completely saved the day. I called them in a panic, and Yvonne Guzman, the owner, was at my home within 10 minutes—which honestly felt like a miracle.

Yvonne was incredibly friendly, calm, and professional. She took the time to explain exactly what was going on, walked me through the solution, and handled everything quickly and thoroughly. Her knowledge and confidence immediately put me at ease, and it was clear she truly cares about her customers and her work.

Reliable, responsive, and genuinely outstanding service. If you ever need help fast and want someone you can trust, Radix Pest Solutions—and Yvonne specifically—are the ones to call. Highly, highly recommend!

While a friendly company, my treatment was started over 7 hours late, which was a convenience for me, but also caused other concerns. I feel like because they started late, the project was then rushed, even if the treatment was done properly, leaving me questioning if the tent really should have been on an extra 6-8 hours for the proper kill (as there were still some live ants when I entered, despite 99% being dead). Makes me wonder if all the termites did indeed die, or a few survived to wreak havoc on my house once more.

One area we had agreed would be tented, wasn’t. They had to come back the next day and do it separately. It was great they came and did it, remaining honest to our agreement, but again shows the job was rushed without the proper oversight.

When given the “all clear” to re-enter the home, we all felt like we had been tear-gassed. Our eyes were itching and burning for days, we had throat irritation and it was obvious that just because the poisonous gas was gone, there was no way possible the overall PPM of additives used during the treatment were out of the house. 5 days later the eye irritation is finally subsiding.

I was also disappointed that the workers threw their empty water bottles all over my yard for me to pick up, and they left my floors very dirty. A responsible crew picks up their own trash and cleans the messes they make.

I hope this company fixes these aspects of their service in future jobs. If it hadn’t been rushed, hadn’t been late, the proper areas were tented from the start and the crew picked up/cleaned up after themselves, I would have given a 5 star review despite the irritants still being present in the air after being given the “all clear - zero ppm notice”.

Highly recommend their services. Extremely responsive - return every phone call/text and come whenever needed. Always keep to the schedule. Tom and Tommy Jr have gone above and beyond to help resolve our issue. Very fair with pricing always offering guidance on what to do so as not to waste money.
Excellent service provider.