McCall Pest & Wildlife - Jacksonville

McCalls Pest and Wildlife Kevin Smith was referred by a fellow pest control specialist after inspecting our chimney which was infested with wasps and too tall for access but needed a lift with plywood to protect the yard. After meeting with Kevin Smith of McCalls Pest and Wildlife we were reassured they could get the job done and would use plywood to safeguard the yard for potential ruts caused by the lift. Scheduling the service was a challenge at first as the lift was not operational, then there were other scheduling conflicts. When the McCalls workers arrived with the lift, they knew nothing about the plywood to protect the yard! Needless to say our yard was ravaged by grooves left by the lift. And after several attempts to use the lift, it was found the McCalls workers were unable to get the lift close enough to the chimney to gain access to unit! So they left! Grooves in yard and job not completed. Weeks later, McCalls workers returned, finally, with a tall ladder, treated the access for wasps, and capped the chimney. Numerous emails with photos of the yard damages have been forwarded to McCalls Pest and Wildlife for resolution to no avail. Would think twice when employing McCalls Pest and Wildlife to work on your property.

Everyone who came to my house was very knowledgeable and professional. The price was reasonable and the job was done. I no longer have rats in my attic. Both the communication and the subcontracted company they used to insulate my attic were not great. I noticed my bathroom fan wasn’t working after they came by. Since there are a lot of wires in my attic, I assumed that they must’ve done something accidentally to the electrical. I told the office on multiple occasions and the individuals who came to my home to check the external work. I have never gotten a phone call back or a visit to my house regarding my concern about the electric. It’s gotten to the point where now there’s mold spots growing despite my purchase of a dehumidifier, so I had to get someone out to come look at it on my own dime. It turns out, there are open, live wires in my attic very close to the insulation. The individual I hired fixed the issue, but the fact that McCall did not respond to my concerns and did not take responsibility for this huge fire risk is a problem. I attached a picture to show how close the live wires are to the new insulation.