H2 Pest Control

We’ve been very happy with H2. Very reasonable pricing compared to others we looked into. Every technician and employee we’ve interacted with has been kind, professional, and thorough in their work. We rarely see unwanted bugs and are impressed with the service overall.

I have been with H2 since early last year and absolutely loved the service. I felt heard and was very happy with the treatment. We originally signed up because of a vole issue which by the end of the year was taken care of, and we had no voles return this year. The technicians would come to my door, make sure to get any trouble areas during visits including de webbing all of our fences. They would also re-service when asked. This year the customer service has changed. When I communicate with the company the customer service isn’t the same, very cut and dry. Today I had a conversation with a gentleman and I was asking for a re-service because our home was visited on Friday and today I went outside and in our hot tub area there is a large web which was not cleared. I was told that we do not have yard treatments and they can not come out for free, this would need to be added. I can understand a company needing to make changes for their profit margins however I wasn’t told that this would change at all and also just had a service that doesn’t seem was completed very well with the large web being seen just a few days later. The gentleman also kept interrupting me even after I asked him not to. Overall, their prices were great when I shopped around and their customer service was as well. This year however is different. I did end up cancelling after today’s conversation. I wish that they would have honored my ask for a re-service and informed me we won’t do this again unless yard treatment is added. Seems easy enough to come back when someone is already in the area to clean up my fences which should have been cleaned up on Friday. I wasn’t even home on Friday so pretty much they sprayed the foundation and charged me $130.

I have 2 properties in Utah County. Alan came out to service one of the property today. He did an awesome job of finding and taking care of our wasp problem. I’ve been with H2 for several years now & have always been very satisfied with their price & service. Keep it up H2 !