Local pest control provider in Lexington focusing on practical solutions and clear communication. Office staff and technicians coordinate weekday appointments and explain treatment options and prevention steps during visits.
Customers cite punctual arrivals, helpful communication, and technicians who explain findings and next steps. Pricing is described as size-based and reasonable, and appointments are often arranged promptly when schedules allow.
Serving Lexington and nearby communities in central Kentucky; call to confirm coverage for your neighborhood.
Services include general pest control, quarterly maintenance plans, termite inspections and treatments, rodent inspection and exclusion, and targeted treatments for spiders and other seasonal pests. The company also assists with bed bug-related assessments and guidance.
Recent reviews frequently mention prompt scheduling, courteous technicians, and clear explanations of treatment plans. Homeowners note effective rodent trapping and sealing of entry points, as well as thorough termite work. Pricing is often described as reasonable and based on home size. A small number of reviews mention limitations on one-time services outside of quarterly plans.
Christian was our technician and was excellent! We had found a couple of mice and he set extra traps, plugged where they may be entering and explained how to help manage things. Highly recommend IPM as they are timely and give great service!
My husband and I had been battling what we thought were bedbugs for at least 3 years. We had companies do heat treatments, chemical treatments, even had a K9 come in that could sniff out the bedbugs but with no results. They continued to be there. With only one call to Matt Schaffer we had an answer. He listened and then asked if any of the companies we used ever mentioned bat bugs. Nope. Sure enough after thousands of dollars spent battling what we thought were bed bugs we discovered that we had bats in our attic which attracted bat bugs. He recommended a company for us to use and the bats and bat bugs have been removed. Thank you Matt for going above and beyond in helping us find a solution when it did not benefit you in any way. You just helped because that is the kind of person you are.
As always, Zeke did a fantastic job on our quarterly service and even took time to speak with my father/neighbor about IPM services. Zeke got my father set up for quarterly service. IPM showed up the very next day for their 1st appointment! Wonderful customer care! Price is based on the size of your home and is very reasonable.
1-star d/t fact I received treatment for spiders and earwigs July 21st and called to have service again on Sep 22nd. I was advised by the company that since I was not a quarterly customer, they couldn’t provide me any service and to call back in the fall. When I called for service back in July, I told the customer service women that I would like regular service while I was in town here working temporarily and renting the home till December (furnishfinder/airbnb). I was told that it would be unnecessary for me to be scheduled quarterly and just to call back when I am needing service again. With that all being said , the treatment only last 6 weeks and by the time I could call to request service (with me paying, not asking for anything free) 8 weeks had past. Positive note…the large spiders, earwigs and mosquito treatment worked wonders immediately. They have such great reviews …hopefully this is a rare event turning a customer away
It all started with a groundhog. While trying to catch a groundhog living my mom’s crawl space, termites were discovered. I asked several friends and they all recommended IPM. Zach came to do the quote. He was thorough, knowledgeable and so professional. We scheduled IPM and they were amazing. Chris and his team treated mom’s house with so much respect. They were very polite, well mannered and hard working. My mom felt that the job was well done. She was very satisfied. Everything was explained so well. So glad the groundhog helped us find IPM.
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